Maguire Chrysler Dodge Jeep Ram of Syracuse
Syracuse, NY
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Overall the experience was good. There were a few issues with miscommunication during the finance process, that I only had ironed out after attempting to find my own financing first. There were a few issues with miscommunication during the finance process, that I only had ironed out after attempting to find my own financing first. I also had to ask multiple times for a price estimate breakdown before receiving one. Ultimately, I’m happy with the purchase and the price. The only other thing I’d like to mention is that there was also miscommunication about the process to get the title once I move out of state. And I also found out when I got the car home that the back rear speaker was blown out upon purchasing the car, so it is a little disappointing that I have to have something fixed immediately upon purchase. More
After being drawn into the dealership by the website AND the stickers on the cars indicating a discounted price, I was pretty upset when it was explained that I didn't qualify for these discounts. I had ta the stickers on the cars indicating a discounted price, I was pretty upset when it was explained that I didn't qualify for these discounts. I had taken the bait. I left without the new Jeep, but did some more searching online when I got home. There was a slightly used Jeep on the lot as well, so I returned despite my previous disappointment. I ended up with a car a like very much. However, after signing paperwork and getting ready to leave with the car, I found out it came with only one key, and the dealership would not have a second one made, unless I paid $150 to $200. I think they should have just included that. I'm still happy with my Jeep, and overall, Maguire. There's always room for improvement. More
Z was amazing! Very straight forward and sincere. He was the reason I came to McGuire and gave them my service. The manager however, joe, was unimpressive. He was C Very straight forward and sincere. He was the reason I came to McGuire and gave them my service. The manager however, joe, was unimpressive. He was Condescending and overall gave off the feeling of being untrustworthy- anything for a sale type vibe. The customer service piece and relationship with the dealership is what keeps people coming back, not the car. In my situation it was only the car. Hoping management can change in the future so people want to come back for more reasons then the car they want just happening to be at that dealership! More
When I put her my Jeep Cherokee from Maguire I was in heaven. It was everything I ever wanted. The sales man was kind and helpful. Not even a full 60 days later, the car had multiple problems with the mu heaven. It was everything I ever wanted. The sales man was kind and helpful. Not even a full 60 days later, the car had multiple problems with the muffler & muffler system. Really, after not even 2 months??! I contacted Maguire to see if my warranty would cover this, and of course it didn’t. It was a $3,500 fix. Fast forward to today (8/1/23) my car’s check engine light came on, along with other lights as well. I call to make an apt for my car to get looked at & they can’t get me in until September 12, with no loaner & only shuttle car. Am I supposed to shuttle car all 3 of my kids all day long? Very unsympathetic. I pay extra for a better warranty as well, and this is how I get treated? I have had Mazda, lincoln & Nissan & this has never been an issue for me. I strongly suggest not to go to this dealership. They are screwing people over. More
Their service dept. is excellent. I have a fairly new vehicle and had a problem. Chris has been very good with me. Trust him to the fullest. is excellent. I have a fairly new vehicle and had a problem. Chris has been very good with me. Trust him to the fullest. More
Greg was able to get us what we wanted, at the payment we needed. He was professional and attentive to our needs! Our sales guy Mark was right there to help with any needs during the sales process. These guy needed. He was professional and attentive to our needs! Our sales guy Mark was right there to help with any needs during the sales process. These guys were great from start to finish! More
I had a very good experience with Maguire. My salesperson was knowledgeable and helpful. If I'm asked, I will recommend them as a place to seek out to buy a car. My salesperson was knowledgeable and helpful. If I'm asked, I will recommend them as a place to seek out to buy a car. More