Maguire Chrysler Dodge Jeep Ram of Syracuse

Despite being new to the dealership, Devin provided me a with a great no-pressure experience. He was able to answer my questions about warranty and other add-ons with ease. He followed through with the afte with a great no-pressure experience. He was able to answer my questions about warranty and other add-ons with ease. He followed through with the after-sales call and is keeping me informed of the status of a part. The attention to detail and good service is appreciated. Thanks Devin! More

A week ago I brought my vehicle in for service. This dealership had my vehicle for 3days. I was just happy to get my vehicle. The following day I noticed some damage to the front right bumper and f This dealership had my vehicle for 3days. I was just happy to get my vehicle. The following day I noticed some damage to the front right bumper and fog light. I told my vehicle back to the shop to show them the damage. The said that they would investigate and look at video of when I brought my vehicle into the shop for repair. Of course three days later I’m told that my car came in the condition it left. I couldn’t dispute it because no video was provided to me to confirm that my vehicle wasn’t damaged by this dealership. So in addition to the $3,900 I spent with them I have to spend an additional $2,000 to replace my bumper and fog light. O accountability on their part. I highly recommend that you take photos of your vehicle prior to letting them service your vehicle. More

Went up told them the truck I wanted worked out the details of the deal told them I wanted to buy the truck that day they said ok. Went back to the bank got a cashier check for a down payment on my way details of the deal told them I wanted to buy the truck that day they said ok. Went back to the bank got a cashier check for a down payment on my way back up called them to let them know i was on my way they said ok see you soon. i get 5 mins away and get a call said they couldn't do the deal because DMV was closed and we could do it tomorrow. I get a call from them days later and ask about the truck and told me there's no way we could have got it done as the back office girls went home. I proceeded to tell him what I was told and he pretty much called me a lair and said he was there in the room with the salesman. Needless to say I turned around and drove 45mins back to another dealership that took me right in that night and got the deal done, With the supposed DMV closed and they stayed after hours to do it. So if your look for a dealership to go the extra mile this isn't it. More

Don’t reall6 go out of their way, just di$n5 feel warm. Still 7nder construction, hard to m@n7ver Still 7nder construction, hard to m@n7ver More

Nick in service dept was excellent. Kept me well informed. Very polite and extremely professional. Very pleased with service and problem was solved. Not particularly happy with Chrysler Kept me well informed. Very polite and extremely professional. Very pleased with service and problem was solved. Not particularly happy with Chrysler warranty policy on electrical issues. Using corrosion as a void of warranty on internal parts is a cop out. Too bad great service overshadowed by poor policies More

It was the best buying experience. Bri was very professional and made the buying process simple fast and enjoyable. Bri was very professional and made the buying process simple fast and enjoyable. More

Great place to do business. Got me in for an inspection last minute, and we're very friendly. Got me in for an inspection last minute, and we're very friendly. More

I had a great experience at Maguire Jeep. Walid was very attentive and informative. Thank you! Walid was very attentive and informative. Thank you! More

The employees were all professional & polite it was also efficient considering all the renovations. I will lease from Maguire again in 2025. efficient considering all the renovations. I will lease from Maguire again in 2025. More

Sales rep seemed annoyed that I was there. He was not personable at all. Never even asked my significant other's name or got to know us one iota. Had I not absolutely been desperate to get rid He was not personable at all. Never even asked my significant other's name or got to know us one iota. Had I not absolutely been desperate to get rid of a car I had no choice getting due to past highly abusive relationships, I would have walked. Was pushy and had the "this is what it is take it or leave it attitude". I have worked for huge dealerships three times the size of Maguire CDJR, and no one in the dealer would be as short with customers as he was. I felt rushed and like he didn't care, was just hoping for a sale, and I was just dollar signs to him. Maybe he had an off day, but I felt like he didn't care at all. More