Maguire Chevrolet of Trumansburg - Service Center

The work performed was good-but customer service was lacking-there was damage done to my vehicle and the GM blamed it partly on lack of training. They promised to call back to arrange repairs and did no lacking-there was damage done to my vehicle and the GM blamed it partly on lack of training. They promised to call back to arrange repairs and did not follow through, we had to call repeatedly to get any type of answer. They definitely do not communicate, the service writer, supervisor and GM all had a different resolution. More

Great service. Found a screw in my tire dropped it off and they repaired it and it was in the middle so I guess I didn’t need a new tire Found a screw in my tire dropped it off and they repaired it and it was in the middle so I guess I didn’t need a new tire More

I took my car in for 4 tires got it back 6 weeks later with a new engine. The car ran fine when I took it in. The check engine light came on and it took forever to diagnose the problem that has a history with a new engine. The car ran fine when I took it in. The check engine light came on and it took forever to diagnose the problem that has a history in the 5.3 engines. Nothing but excuses and lack of trained personal ! More

When I first had the apointment for the car inspection, some machine was out of order. When I went back, I was in and out in Les than 20 minutes! some machine was out of order. When I went back, I was in and out in Les than 20 minutes! More

Very timely but difficult to get through to the service department. Also they didn’t pre order the tires so I had to wait an extra day. department. Also they didn’t pre order the tires so I had to wait an extra day. More

Zak Percy treated us well with regular updates and follow ups. Very satisfied with his performance. ups. Very satisfied with his performance. More

Great communication and service all around. Felt good about the whole experience. Would go back again for sure! Felt good about the whole experience. Would go back again for sure! More

Sold me a truck less than 9 months later the transmission broke. They refuse to help at all. broke. They refuse to help at all. More

Zac and Dylan Just The Best. Never Spent So Little Time In A Dealership For Vehicle Never Spent So Little Time In A Dealership For Vehicle More

Third truck I bought off McGuire Chevy Trumansburg second from Zach Percy and the first with Jamie Owens ais the sales manager. Great Sales team and the service department was Pleasant to deal with all in al from Zach Percy and the first with Jamie Owens ais the sales manager. Great Sales team and the service department was Pleasant to deal with all in all good experience.. I’ve only had the truck a month so we’ll see what the future brings but the sales team is excellent. More