Maguire Chevrolet of Grand Island - Service Center

Average rating for an average service center experience, which is what I observed during my visit. Like most places, I had to go into the advisor area to start the process. Coming out to greet me (since the which is what I observed during my visit. Like most places, I had to go into the advisor area to start the process. Coming out to greet me (since they need to collect mileage & other info, anyway) was my experience at “above average” service centers. Like most places, they offered WiFi, but it was down/unavailable. Like most places, they had a customer lounge with seating, TV & coffee/tea/etc. My experience at “above average” places included snacks and fresh Tim’s donuts and ice/water machine. And here’s the big problem; I went in for a leak, showing water stains along the rear edge of the headliner, plus a video of when it was wet, where it was coming from (obviously a loose wiring harness in the rear hatch/doorjam), etc. Before they even checked whether it was covered by warranty or provided even a ballpark estimate for any portion of the work, they wanted to charge me $200 for a “water test”, which was 1) totally unnecessary because the dislodged wiring harness was clearly the cause and 2) xxx, $200 to run water from a hose onto the roof?!?! I went into Maguire as a courtesy to THEM to offer them a chance to earn my business from my regular service center. They failed and I ended up back at my regular GM dealership service center. More

Staff was fast and efficient. Appointment was on time and inspection was promptly taken care of. Appointment was on time and inspection was promptly taken care of. More

Great service Fast and efficient Very profesdional Took care of the warranty efficiently Thank you profesdional Took care of the warranty efficiently Thank you More

Always great service- fast and convenient. I am able to get an appointment in the timeframe I need as well. I am able to get an appointment in the timeframe I need as well. More

When I initially called I spoke with the service department. Although I never was seen at that location they were very attentive to what I needed for a recall on my Trax. They scheduled me quickly department. Although I never was seen at that location they were very attentive to what I needed for a recall on my Trax. They scheduled me quickly and when I arrived they had me in and out. I appreciated their kindness. More

Excellent service. Sam in service is always very accommodating and gets the job done. Thank you. Sam in service is always very accommodating and gets the job done. Thank you. More

Great service fast friendly service and people Called when parts were in called when truck was ready when parts were in called when truck was ready More

Sales personal were very helpful & communicative. We liked working with Chrishawn. He helped me find the vehicle I was looking for and explained my financing options. However, we had some issues in t We liked working with Chrishawn. He helped me find the vehicle I was looking for and explained my financing options. However, we had some issues in the service department and overall timeliness was not there. It took a week to get the vehicle in my possession due to a broken headlight which should have been identified prior to purchase. My car was given to me without fluids, without a full tank of gas, a completely dead spare key fab, among a few other little things that I specifically asked to be taken care of. That was definitely disappointing, but at that point I really did not want to spend any additional time at the dealership. More

Service was impeccable! Fast and courteous! It was myb1st time there I'll be back. Thank you Fast and courteous! It was myb1st time there I'll be back. Thank you More

Good and fast service great price for oil change and tire rotation will come back again tire rotation will come back again More