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Maguire Chevrolet of Grand Island - Service Center

Grand Island, NY

4.6
596 Reviews

596 Reviews of Maguire Chevrolet of Grand Island - Service Center

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August 22, 2023

It was my first time there,and the service was great 👍 and I'll keep going back for the good service. More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Sorry didn’t get back sooner. The service has been excellent Steve and the entire service center deserve to be payed way more for the outstanding, exceptional, friendly, customer More

by MLATKO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fadeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Martinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Mansour, Collin Welker, Brittany Krakomberger
August 20, 2023

Great service so far. Only issue is when I scheduled service for my oil change AND recall they kept my truck all day only to find out they didn’t have the parts to fix the More

by JGROVER67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Van Rooy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Maguire Chevrolet of Grand Island responded

Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority. Please contact our Fixed Operations Manager, Marc Sempert at 716-866-4409 at your earliest convenience.

August 19, 2023

The dealership and the employees I had worked with represent your company well.. dealership was Clean friendly engaging net my needs efficient quick More

by bower.george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service coordinators
August 17, 2023

Your service department helped me out with an inspection that was about to expire and I thank you for that. More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Welker
August 17, 2023

Fantastic sales rep, she had excellent communication between what the technician was seeing and myself. Quick problem solving as well! More

by Nate K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Carr
August 15, 2023

My new car was stolen from dealership and damaged. They were unable to get the part to get it fixed. And said it might take months.. they didn’t try to get a Nother car as a replacement. And after two More

by DRSNOWDEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Pino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Maguire Chevrolet of Grand Island responded

Dr Snowden Again we apologize for the situation. We wish we could have had a better outcome! I would have loved to offer you another vehicle, but it would be months until we get one. Replacing a part on this vehicle, we didn’t want to hold you up for another month. We are deeply sorry on this situation and we did everything we could. We with the outcome would have been better on this ! Ronnie Mansour General Manager

August 13, 2023

Very courteous and informative through the process , was very satisfied with service and the mechanics helpfulness will return here in the future. More

by slopking2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Callahan , Ronnie Mansour, Collin Welker, Marc Sempert
August 13, 2023

The service department was, timely friendly and courteous. Unlike other large multi maker dealerships, McGuire has a well staffed component service department able to service our vehicles on a rea More

by Mcoutu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Welker
August 13, 2023

As usual everything was great Only ISSUE is no one answers the phone I understand they are busy but perhaps have someone to only answer the phone? More

by MCNOVAK001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Welker
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