Maguire Chevrolet of Grand Island - Service Center

I did this last week . Short time waiting service manager was great. Drive out is the biggest draw back but great service keeps me coming back Short time waiting service manager was great. Drive out is the biggest draw back but great service keeps me coming back More

Terrible, had a Certified mechanic read the paperwork, I was ripped off left without having work completed. was ripped off left without having work completed. More

Had a great experience at Maguire Chevrolet. Jenna was extremely helpful and the tech was supper fast! Would recommend to anyone. Jenna was extremely helpful and the tech was supper fast! Would recommend to anyone. More

Had a great experience at Maguire Chevrolet. Jenna was extremely there and present and answered all my questions Jenna was extremely there and present and answered all my questions More

Had a great experience at Maguire Chevrolet. Jenna was extremely helpful and the tech was supper fast! Jenna was extremely helpful and the tech was supper fast! More

Workers need more experience. They mess up my odometer every time. But they’re nice. They mess up my odometer every time. But they’re nice. More

Service center is extremely hard to get a hold of. Appointments are very limited making it inconvenient to bring a brand new 80k$ vehicle in and be without a vehicle because they don’t offer loaners. Appointments are very limited making it inconvenient to bring a brand new 80k$ vehicle in and be without a vehicle because they don’t offer loaners. Staff should be trained on how to be helpful and knowledgeable. More

Very helpful and very nice I would recommend to a friend or family member 10/10 or family member 10/10 More

This was the worst car repair experience I’ve ever had. After a month of “did you look at it or not” I was told I needed a new engine. They tried to sell me a used engine for $10000. When the engine arrive After a month of “did you look at it or not” I was told I needed a new engine. They tried to sell me a used engine for $10000. When the engine arrived they confirmed it was delivered but claim they never inspected it. It took 3 weeks for the mechanic to decide to install engine then he called to say the exhaust manifold was cracked. I told him it was under warranty I would get back to him the next day. He installed it and tried to add $400 to the bill without my permission. The bill went from $1500 up to 3000, down to $2800 then $2400. The final bill was $1972. I pay my balance only to discover my brakes have been tampered with. They tried to convince me my brakes were metal to metal after sitting for 5 months through spring. They offer to take a look at them when I return for the final time they had the nys trooper and sheriff waiting. I was respectful, pleasant and even shook the manager’s hand not sure why he felt the need to have them there. I felt I was racially profiled and police presence was an intimidation tactic because they knew they were wrong. More

I called about an issue with my car on October 12th. The issue was that my steering wheel controls weren’t working (phone buttons, checkmark, music controls). I had gotten an oil change earlier that day The issue was that my steering wheel controls weren’t working (phone buttons, checkmark, music controls). I had gotten an oil change earlier that day and they told me to call the dealership because there was probably a bulletin out on my car. The dealership said they needed the vin and that it would either be a quick or long fix and they didn’t know until I got there. They set me up with an appointment for Thursday the 17th at 8:30. The guy on the phone told me Thursday worked best because it was a lighter day. I arrived for my appointment at 8:15 and they seemed to have no idea that I had an appointment. Then they told me that it was a $200 fee just to diagnose the problem which was not told to me over the phone. Then I sat in the showroom for 3 hours with no update. I asked about my car at 11:40. I was told there would be an update in 10 minutes. I waited over 30 more minutes for an update. I was told what the problem was and that they had the part and it would be another hour. Then told they did not have the part and it would be another 2 hours and 45 minutes. I got shuttled to my house at 12:50. I heard that my car was done at 2:30 and that he under quoted me by $82. Then I paid cash and the woman who took my money gave me back $100 extra change. I even verbally confirmed with her “I gave you $100 extra?” And she said yes. Then the next day I get a call that their cash was short and I owed $100. I paid with a credit card over the phone and was told there would be no credit card charge since I paid cash in person and it was their fault they did not get all of it. This whole experience had a ton of mistakes and miscommunications. After paying over the phone, I spoke with Mr. Pino and he offered a free detailing of my car. More