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Maguire Chevrolet of Grand Island
Grand Island, NY
859 Reviews
Maguire Chevrolet of Grand Island wants to do more than sell you a vehicle. We strive to provide our customers with the best possible buying experience where we do more than just fulfill your vehicle needs. The following are just some of the benefits we offer to each of our customers:
*Up-Front Lowest Pricing
*Maguire Family Price Guarantee
*Maguire Family Assurance
*The Maguire Family Promise
*3 Day Money Back Guarantee
*3 Day Refinance Guarantee
*30 Day Used Vehicle Exchange
*Trade Purchase Offer
We are Grand Island's home of everything Chevy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 859 reviews
June 05, 2023
I’ve never had a worse vehicle buying experience in my life and I normally do not leave negative reviews. I bought a 2019 Chevy Silverado in January 2023 from Bob Fadeley. I traded in a 2017 Mazda 6 and t life and I normally do not leave negative reviews. I bought a 2019 Chevy Silverado in January 2023 from Bob Fadeley. I traded in a 2017 Mazda 6 and they told me the car had been in an accident but they couldn’t tell me if it was major or minor damage. I was given an extremely low trade value because I was told, “It might have been in a major accident”. I found my Carfax report for the Mazda and brought it into the dealership and spoke with the sales manager who tried to lie again about the damage until I flipped the page and showed him on the report that it was reported as minor driver side damage. He admitted that my sales rep lied even though the sales manager himself also lied. I found it extremely unprofessional to say the least to tell me that Bob lied while the sale manager attempted to lie to me. Bob was nice enough and I understand he was at the mercy of management that he had to go back and speak with who would never come out of their office to speak with me during the initial sales process. It wasn’t until I came in and complained about being lied to that the sales manager decided to come out and speak with me. I was only given one key fob and key and asked that they provide me with a spare since I gave them 2 for my Mazda. They sales manager finally gave in and said he would provide the spare key after I asked Bob numerous times and said he was told by management that they could not provide me with a spare key. It was only after I came into the dealership and spoke with sales manager after being lied to and he said he would give me a spare key and they would call me once it arrives. I waited to write this review to see if I would receive a spare key and fob but I never received it and this is another thing I was lied to about. They gave me the vehicle with less than a half tank of gas, one key and fob (even thought I was told I would receive a spare and after I told them I wanted the spare key to my Mazda back if they did not provide me with a key. I never got my Mazda key back since they sold the car for much much more than they gave me for it), I was lied to three times, and I have had nothing but problems with the vehicle. I plan to also contact your corporate office about this experience. I have been in sales myself for my entire life and I would never lie to a customer or try to rip them off. I forget the name of the sales manager who lied to me and I cannot find his card but I’m sure Bob remembers who it was. This is unacceptable and I plan to take this up the chain until I receive a resolution which would be a free spare key, fair compensation for my original trade, and the issues with my truck fixed. More
by jbennett1976
Verified CustomerEmployees Worked With
Other Employees :
I cannot remember the sales manager’s name I dealt with after I bought the truck or the sales manager that instructed Bob to tell me my Mazda may have been in a major accident at the time of my purchase but I would give them both zero stars if I could
May 31, 2023
The service and knowledge of the vehicles are top notch. The lead tech Doc was honest, helpful and certainly was an expert in his field. The lead tech Doc was honest, helpful and certainly was an expert in his field. More
by russjohn
May 29, 2023
My service experience was excellent. Great customer service, professional, knowledgeable, trustworthy, informative and caring. I continue to bring my car there because I can trust them. Great customer service, professional, knowledgeable, trustworthy, informative and caring. I continue to bring my car there because I can trust them. Glad to see this great service continues after the change to McGuire. More
by CRYSTALANGEL2
May 29, 2023
Exceptional service from everyone I dealt with. Austin and Pete both gave me options for what I wanted to do. Austin and Pete both gave me options for what I wanted to do. More
by PJOFAS
May 29, 2023
i love maguire so much. they’re so professional, efficient and polite. they’ve got my business for life! they’re so professional, efficient and polite. they’ve got my business for life! More
by joycekm02
May 27, 2023
The service was prompt and professional. My car was ready within an hour. I was pleased withthe service call My car was ready within an hour. I was pleased withthe service call More
by DWTD23
Employees Worked With
May 26, 2023
Easy to schedule appointment. Prompt start upon arrival. No push to sell services other than those requested. Prompt start upon arrival. No push to sell services other than those requested. More
by Joanpwilkinson
May 26, 2023
Could use more inventory and more selection other then that great service well done there that great service well done there More
by PETERHARDMAN
