Maguire Chevrolet Cadillac
Ithaca, NY
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1,094 Reviews of Maguire Chevrolet Cadillac
experience was ok; the actual body work was fantastic Body work looks excellent. Terrific job! Honestly I didn't have the greatest experience but mostly it could have been my confusion as to what the i Body work looks excellent. Terrific job! Honestly I didn't have the greatest experience but mostly it could have been my confusion as to what the insurance company was handling, vs the body shop, vs my car rental. Wasn't clear who to contact at times. Didn't get a call to say the parts were in to confirm the appointment, then got a call that i was late to drop my car off but I had been waiting to hear back that it was definitely happening that day as they said they would call to confirm that date if they got the parts in in-time, then didn't get any ETA on when the car would be done, hadn't heard anything in a few days but it was 4:30 on Friday so I called to find out, they said they were just finishing up and I could come now - this was great news but as they close at 5 i was racing to get there before closure as to return my rental before 6 i really had to "quicken the pace" but I was left wondering if I hadn't called that Friday would anyone have called me to say it was ready for pick up? or would I have had to keep the rental all weekend until Monday. So i would say that my experience was just ok. but i don't want to be harsh in the rating or the review; because quite honestly I had emails going to the junk mail filter from the rental place and my general confusion is due to the fact that I have a demanding job with not a lot of time to be keeping track of details about my personal business during the day. So please thank the staff because they were always friendly and attentive and I'd rather assume that any issues were not from them specifically. Thanks a bunch! More
Always great service keping my car running. My service tech Roger Kastenhuber is always excellent! found the problem and fixed it in a very timely manner! The service advisor Melanie has always My service tech Roger Kastenhuber is always excellent! found the problem and fixed it in a very timely manner! The service advisor Melanie has always been top notch! she always gives me a courtesy call to inform me whats going on every step of the way when I bring a car to them. Very good top notch service!!! More
SERVICE WAS ACCURATE AND FAST First time that this Gmc van was at Maguires. Service was performed in a professional manner. No dirt in the interior after the mechanic finished and First time that this Gmc van was at Maguires. Service was performed in a professional manner. No dirt in the interior after the mechanic finished and the van ran much better after the service. Hard to find a place like this. Staff was friendly and well trained. Service was fast. Oh, in addition these guys have the best BODY SHOP!! They even fixed up our Ford 350 after it was hit from behind. Thanks Maguires. More
Professional and Knowledgable Top quality service. Friendly service tech. Was available to answer questions that I had. I received my car cleaned and am confident that my car wi Top quality service. Friendly service tech. Was available to answer questions that I had. I received my car cleaned and am confident that my car will run better. I will be back. More
Helpful, not pushy We'd had problems finding a pre-owned minivan. At least one dealership had been very dishonest in promising they'd had a car on the lot that had in fa We'd had problems finding a pre-owned minivan. At least one dealership had been very dishonest in promising they'd had a car on the lot that had in fact been sold. Nate was very helpful, honest, knowledgeable, and fair. I've bought several cars over the years at various dealerships, and I'd say he was the best salesman I've worked with. More
Got me in within two hours of calling. Everything was repaired while I waited. My headlight was full of water and it blew the bulbs. Excellent service!! Many thanks for your quick accommod Everything was repaired while I waited. My headlight was full of water and it blew the bulbs. Excellent service!! Many thanks for your quick accommodations!! Thank you again. More
Excellent service The service is always completed efficiently. The technician even mentioned that he was able to get the tar off when he washed the vehicle after the o The service is always completed efficiently. The technician even mentioned that he was able to get the tar off when he washed the vehicle after the oil change and tire rotation. I was most appreciative of his efforts!! More
Always great customer service and advice Always great customer service and quality work. Came to Maguires because of John Walters. Keep John on so I can keep buying cars from Maguire's. Always great customer service and quality work. Came to Maguires because of John Walters. Keep John on so I can keep buying cars from Maguire's. More
Convenient and reliable service. We called and got in right away. We discussed our problem and received great advice. The repairs were completed quickly. The whole experience was p We called and got in right away. We discussed our problem and received great advice. The repairs were completed quickly. The whole experience was painless. We have always found this service department very helpful and reliable. More
Body Work Aside from doing a great job on the work, they reduced the stress involved with navigating our insurance and rental car arrangements -- they made it a Aside from doing a great job on the work, they reduced the stress involved with navigating our insurance and rental car arrangements -- they made it all as easy as possible for us. More