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Maguire Automotive

Ithaca, NY

not yet
rated
1,081 Reviews

370 Elmira Road

Ithaca, NY

14850

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1,081 Reviews of Maguire Automotive

December 31, 2020

The people at this dealership demonstrate their interest in serving their customer from the moment you walk in. Satisfying to be treated so well. Takes the sting out of having car issues. More

by IMCGRAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ West, Eric Curren
December 30, 2020

A Very nice and friendly team of people Are working A Very nice and friendly team of people Are working there, car oil was changed pretty quick, Only part I don’t understand, if my car computer shou More

by MIKHAIL44@gmail.com
Recommend Dealer
Yes
Employees Worked With
RJ West
December 29, 2020

Great service and so nice. John informed me before any work was done and also gave me an estimate of the cost. Thank you. Done More

by sc0rpi092
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John VonGordon
Dec 30, 2020 -

Maguire Automotive responded

sc0rpi092, We would like to thank you for the kind words and we appreciate your business. John has been a valued employee who cares about the people. Bill Hamelin GM

December 29, 2020

One of the best Dealerships I have ever dealt with. Transaction was quick and efficient and we were able to get the exact vehicle we wanted. Very satisfied with the entire process. More

by TellurideFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hamelin, Andy Brooks, Michael Gommer, Dan Halladay
Dec 30, 2020 -

Maguire Automotive responded

TellurideFan, Thank you for reaching out and we appreciate your business. Congrates on the new vehicle purchase and we are pleased that you left satisfied. Bill Hamelin GM

December 26, 2020

Went for routine service checkup. Everyone was professional, friendly and I was in and out in reasonable time. Would like to thank everyone. Hoping for a better New Year for all. More

by PGush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Buell, Zach Haskins
Dec 28, 2020 -

Maguire Automotive responded

PGush, Thank you for the kind words and we do our best to provide you an exceptional experience. Lets make 2021 even better. We appreciate your business. Bill Hamelin GM

December 26, 2020

I appreciate their no- pressure style and flexibility. This is the second car I’ve bought from them. They helped us save time, which was helpful given we love in Cortland. More

by paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bell, Garrett Storm
Dec 28, 2020 -

Maguire Automotive responded

Paul, Thank you for your business and hope you and your family had a great holiday. Bill Hamelin GM

December 23, 2020

RJ was an immense help. When my car completely crapped out, he helped advise me and showed he really cared. I appreciated his kindness and understanding. More

by JW338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ West
Dec 28, 2020 -

Maguire Automotive responded

JW338, Thank you for taking the time to respond and we appreciate your business. We do our best to show that we care about our customers. Thank you again for the kind words. RJ is great. Bill Hamelin GM

December 23, 2020

I had my car towed there to be fixed and they charged me almost 1200$, and did not fix the problem (brakes were locked up). Shortly after driving away from the dealership, my brakes locked up again, the exa More

by sheets.maegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RJ West, Zach Haskins, John VonGordon, Jasminne Ayres, Eric Curren, Bob Sullivan, Chelsy Carey, Shelby Overbaugh, Ken Hart, Ainslee Kearney
December 23, 2020

Overall great experience and way better than VW Driver's Village in Cicero. However, considering I only had snow tires mounted it took longer than we expected it to take More

by VIN.MARESCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ West
Dec 28, 2020 -

Maguire Automotive responded

VIN.MARESCO, Thank you for your time with your response and i apologize if it took longer than expected. Our intent is to value your time and perform the service correctly the first time. We appreciate your business and hopefully next time we get you out quicker. Bill Hamelin GM

December 22, 2020

Oil change service was fast and convenient. Plus, the waiting room had free WiFi and coffee available. I always receive good service. Two recommendations: get spot free rinse for the complimentary wash a More

by wrightchane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John VonGordon
Dec 28, 2020 -

Maguire Automotive responded

Thank you Wrightchane for your response. We appreciate your insight and we will work on those suggestions. Bill Hamelin GM

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