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Maguire Automotive

Ithaca, NY

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1,081 Reviews

370 Elmira Road

Ithaca, NY

14850

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1,081 Reviews of Maguire Automotive

February 09, 2021

Vehicle was taken in immediately and done on schedule. Needed vehicle back by noon and it was done and ready. Got in and out on my lunch hour! More

by PENNI.DEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ainslee Kearney
February 08, 2021

Nice experience. Would have been amazing if they could have vacuumed out the back seat as well as the front seats (kids you know) :) Thanks. More

by av
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley?
February 08, 2021

didn't find source of the thumping under the floor, I'll be back when it happens again ..and I still don't have my second key !!!! More

by DLMJ64
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bill Hamelin, Kyle Reynolds, Rick Russo, Michael Correll, Dan Halladay, Chelsy Carey
Feb 08, 2021 -

Maguire Automotive responded

Good Morning, I want to apologize with us not finding the source of the thumping. If it does happen again please contact us. As for you second key can you tell me who your salesperson was and your full name. I will contact the salesperson and we will figure out the key issue. Kyle Reynolds 6072571515 or kreynolds@maguirecars.com

Feb 08, 2021 -

DLMJ64 responded

Mike Correll sold me the car which was listed as NEW 2016 KIA SOUL...L O L

February 06, 2021

Greta service, Hitting a deer twice in 2 months wasn't in the plan but they made it easy and took good care of us. The body shop personally were awesome ! Gail and Gary and Mark were totally great to work wi More

by KATIEMARIE413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail, Gary & Mark from Body shop
Feb 08, 2021 -

Maguire Automotive responded

KATIEMARIE413, We appreciate the opportunity to get your vehicle fixed and back to you in a timely fashion. Thank you for the kind words and great review. Bill Hamelin GM

February 05, 2021

Great experience. Steve did a great job holding the vehicle for me, answering any questions I had, and quickly completing the paperwork. I would not hesitate to do business with Maguire's in the future More

by Steve T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
February 05, 2021

Service was friendly and great. They were able to get the additional work that was needed done that same day. Simply explained what needed to be done and why More

by ALLYGIRL202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ West
February 05, 2021

Service person did not realize that the new tire replaced an old tire which was just two years plus one day, so I should have been refunded partially. I had to tell him. More

by TY180
Recommend Dealer
Yes
Employees Worked With
John VonGordon
February 03, 2021

They offered great service! This is the second time I have brought my car in and both times they completed the work on the designated day. More

by MIAH_BARROWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Sullivan
February 03, 2021

Easily the quickest and most efficient purchase of a vehicle that I have made at maguire or any other dealership. Brad was professional and had things ready to go. More

by rn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Buell
Feb 05, 2021 -

Maguire Automotive responded

RN, I would like to thank you for your business and thank you for the kind words. Bill Hamelin GM

February 03, 2021

To long to put new tires on but everything else was great,love the new tires very good people to work with from parts to service. More

by sbarjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Barber
Feb 05, 2021 -

Maguire Automotive responded

SBARJR, Thank you the opportunity to take care of your needs. It is always our intensions to get you in and out as quick as possible. We prefer to make sure that the job is done correctly the first time and that your vehicle is safe. I apologize if it took longer than we expected and we will make sure we are more efficient on your next visit. Bill Hamelin Gm

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