Magnussen's Toyota of Palo Alto - Service Center

I brought my car for mileage service and Randall Ricalde was the person who took a very good care of it. There are several years since I started to bring my car for service at magussen’s Toyota and I’m very was the person who took a very good care of it. There are several years since I started to bring my car for service at magussen’s Toyota and I’m very happy with the service I had gotten all the time, employees are very kind and friendly. And the most important thing, when I drive my car, I do it with the confidence that it’s care has been in good hands with Magbussen’s Toyota of Palo Alto. More

Warranty maintainence & oil change As always, this Toyota Service Center was easy to arrange an appointment with, efficient at taking our van in and prompt (ahead of schedule) at phonin As always, this Toyota Service Center was easy to arrange an appointment with, efficient at taking our van in and prompt (ahead of schedule) at phoning us when the work was completed. Can't ask for much more. More

I’ve been going to Magnussen’s Toyota for service and maintenance for years now and even though I’ve had good and bad experiences with them in terms of customer service, overall, the repair and maintenan maintenance for years now and even though I’ve had good and bad experiences with them in terms of customer service, overall, the repair and maintenance work that they do is always solid. My car’s hitting 13 years now and still runs smooth. Alex Ramirez is also a great service advisor if you want transparency and someone trustworthy and honest that won’t try and pressure you to add on service or repairs that you don’t need. More

Services good friendship, Octavio explain very details for me to understand the services for keep my car safety. He is very helpful and good service. Thank you good friendship, Octavio explain very details for me to understand the services for keep my car safety. He is very helpful and good service. Thank you More

Service of 2005 Toyota Prius on 12/6/19 Very nice service of my 2005 Toyota Prius. Octavio was very helpful and got my spare key fixed as well as seeing to it that my car was taken care of. Very nice service of my 2005 Toyota Prius. Octavio was very helpful and got my spare key fixed as well as seeing to it that my car was taken care of. More

Magnussen Toyota was willing to service my car the day before Thanksgiving without an appointment! I brought it in to their service department when it opened at 7 am, and 2 hours later I picked up my car before Thanksgiving without an appointment! I brought it in to their service department when it opened at 7 am, and 2 hours later I picked up my car. Great service, thanks so much! More

Jared Weber from service department is the reason why I stick with Magnussen’s Toyota of Palo Alto.I have worked with him for years,I trust him.He is very professional, explain every maintenance in detail, stick with Magnussen’s Toyota of Palo Alto.I have worked with him for years,I trust him.He is very professional, explain every maintenance in detail, make you come and go in hours with no worries.Wish all people like him. Pretty much purchase another new car for my dad here soon. Thank you David More

Service now so efficient I wait Magnussen Toyota efficient, good service, and good reminders. The waiting area has coffee with fast internet and appropriate tables for working, so Magnussen Toyota efficient, good service, and good reminders. The waiting area has coffee with fast internet and appropriate tables for working, so can get work done and faster to wait than leave and return although I've also used the shuttle when available. More

Jared Weber is the best service technician I have ever had. He explains what they are going to do and then after it was done he explained what they found. He fixed a problem I had been trying to solve for had. He explains what they are going to do and then after it was done he explained what they found. He fixed a problem I had been trying to solve for a year, and it was much less money than I thought. I could have saved myself a lot of frustration and wasted money by just going to him in the first place. Jared is a guy you can trust, ask for him by name. I can pass smog now! More

Excellent customer service from all departments. With multiple Toyotas in our family, all bought from the same dealership and all but one (who relocated), from the same sales man, the cars have been With multiple Toyotas in our family, all bought from the same dealership and all but one (who relocated), from the same sales man, the cars have been serviced pretty much, most of the time by Alex Ramirez. It is very comforting to know that we can consistently count on friendly, professional service and have confidence that the diagnosis is accurate and in the best interest of the customer. This excellent customer experience now spans a couple of decades with this dealership and includes the entire staff that we have either interacted with or just greeted. From their shuttle service drivers, parts dept., car loaner & rental, finance, sales, and, last but not least, their service dept, no matter how busy they are, we have always received a friendly greeting with the aim to make sure we were well taken care of. The above explains why we drive the extra miles to Magnussen's Toyota of Palo Alto. More