Magnussen's Toyota of Palo Alto - Service Center

Tundra service Alex Ramirez helped me get my Tundra fully operational again (after a rat infestation!). The cost was reasonable and they honored the 20% discount fr Alex Ramirez helped me get my Tundra fully operational again (after a rat infestation!). The cost was reasonable and they honored the 20% discount from their web site, so I was quite pleased. Alex was incredibly responsive, both by phone and email. He even showed me pictures on his iPhone of the damage underneath the intake manifold. My only complaint was that they didn't wash the exterior as some dealerships do after a major service. More

Quick, efficient and friendly service I went in to Magnussen Toyota for my 10,000 mile maintenance and went in worried I was going to be spending most of my morning waiting for my car in t I went in to Magnussen Toyota for my 10,000 mile maintenance and went in worried I was going to be spending most of my morning waiting for my car in the lobby. However, my car was ready in less than an hour and my advisor, Octavio Rubio, took the time to carefully explain the maintenance service and any findings. He was very professional and courteous which made the whole experience a lot more pleasant than it usually has been in other dealerships. More

The best Toyota Service Center. Brian North is very professional. They were so busy that day, he called me up to say there will be delays which really helped schedule my time accordi Brian North is very professional. They were so busy that day, he called me up to say there will be delays which really helped schedule my time accordingly. More

Excellent On Time Service Alex Ramirez, our service advisor, is very professional and treated me with the utmost respect as a client. I will be taking our Venza back to the Alex Ramirez, our service advisor, is very professional and treated me with the utmost respect as a client. I will be taking our Venza back to the dealer (and make sure I secure Alex as the service advisor) for service when ever the need arises.e More

the only place I take my car for service The dealership has friendly service, great customer relations. I receive email updates when my car is due for service, and a thank you after my visit. The dealership has friendly service, great customer relations. I receive email updates when my car is due for service, and a thank you after my visit. Magnussen's is the only place I take my car for service. More

Dennis Mcconnell's care of me and my Toyota I arrived a few minutes early or my appointment; Dennis McConnell met me and arranged for the desired services. After informing me of the probable du I arrived a few minutes early or my appointment; Dennis McConnell met me and arranged for the desired services. After informing me of the probable duration of time needed or that service, he escorted me to the waiting Room. Dennis returned to explain a short delay and generally kept me posted on progress. He is very personable, focused and eager to see that all is perfect for clients. I highly recommend Magnussen and hope Dennis' service is retained by you. Anna Brown More

Great car service! Thanks Randall! I've recently relocated to the Bay Area and wanted to find a trusted mechanic. Being female, it's very important to me that there's someone I can go t I've recently relocated to the Bay Area and wanted to find a trusted mechanic. Being female, it's very important to me that there's someone I can go to who is honest and won't upsell me. My sister recommended Randall Ricalde at Magnussen's Toyota in Palo Alto. I've gone to Randall a few times already for my full service oil changes and left very satisfied. Randall is very professional, honest, knowledgeable and gives good advice about maintaining my car. I don't feel any pressure at all when I'm here but at ease because I know I'm being taken care of. Prices are also reasonable for the great service. Thank you Randall! Jazmine More

Great service!!! I brought my '96 Camry in for a LOF. As always, they thoroughly check the car and note an additional issues. This time I needed the right axle boots I brought my '96 Camry in for a LOF. As always, they thoroughly check the car and note an additional issues. This time I needed the right axle boots replaced. Alex Ramirez is always great about explaining what is wrong so I can understand it. The were able to complete the work by early afternoon. I have been going to Toyota of Palo Alto for over 25 years and have always received excellent service. More

Excellent service experience for past 17 years Bought my 1997 Camry new from Magnussen's, and have brought it back for all servicing since. Obviously very satisfied with their work; the car runs Bought my 1997 Camry new from Magnussen's, and have brought it back for all servicing since. Obviously very satisfied with their work; the car runs great. Have worked with most, if not all, of the service managers, and can recommend all. Greatly appreciate shuttle service to/from home when service times run longer. More

Magnussen's is great This is a review for 15K service of my 2013 Toyota Camry. I was helped by Daniel Boyd. Daniel was very kind and professional. He tried his best to hel This is a review for 15K service of my 2013 Toyota Camry. I was helped by Daniel Boyd. Daniel was very kind and professional. He tried his best to help me out and went out of his way to make the service experience pleasant. More