Magnussen's Toyota of Palo Alto - Service Center

Electric window repair Although I had to return after the initial visit, I was called when the ordered parts arrived. I was able to make a service reservation convenient fo Although I had to return after the initial visit, I was called when the ordered parts arrived. I was able to make a service reservation convenient for my schedule. The car was ready when Amir Shah told me that it would be. Window fixed for the cost stated. I got the impression that Amir was trying to make the process as easy for me as possible. More

Excellent Service I came in for a routine service and was immediately checked in, checked out and on my way to work on the Shuttle. Jared Weber took note of my concern I came in for a routine service and was immediately checked in, checked out and on my way to work on the Shuttle. Jared Weber took note of my concern about an odor in the AC and reported back about that, along with a summary of the service. I requested that my car be serviced as soon as possible, and indeed, it was ready in 1.5 hours. This was the easiest service I've experienced. Jared definitely takes the utmost care with his customers. More

Replacing a flat tire ang got a callback taken care as well Good, reliable service at competitive market rates. Add to that the online system, access to the car's entire service history and the likeable guys th Good, reliable service at competitive market rates. Add to that the online system, access to the car's entire service history and the likeable guys that face the public and we got a enjoyable exercise for an often not so enjoyable event. Thanks Tony. More

Oil change , etc. Tony Aguirre was very responsive and thorough. However, I thought a two hour wait for an oil change was excessive, particularly since I was given a co Tony Aguirre was very responsive and thorough. However, I thought a two hour wait for an oil change was excessive, particularly since I was given a confirmed appointment. Sal Lasala More

Excellent Service at Magnussen's of Palo Alto Everything went very smoothly. This was a very routine service and I was in and out again in two hours. It would have been faster except they asked Everything went very smoothly. This was a very routine service and I was in and out again in two hours. It would have been faster except they asked me about replacing some things that were marginal so I decided to replace them which took longer. i am very satisfied with the service and personnel. More

Service of our 2009 Prius We have always brought our two (2) Prius to Magnussen's Toyota in Palo Alto. Tony Aguirre has been extremly pleasant and helpful. We bought both of We have always brought our two (2) Prius to Magnussen's Toyota in Palo Alto. Tony Aguirre has been extremly pleasant and helpful. We bought both of our Toyotas at Magnussen's and the service has been superb. More

Excellent service department!! This is my secon Camry Hybrid from Magnussen & I have had all my service done there. The team is excellent. In particular, Daniel Boyd has been most This is my secon Camry Hybrid from Magnussen & I have had all my service done there. The team is excellent. In particular, Daniel Boyd has been most helpful in getting a loud noise when I turned corners or went in/out of driveways. It sounded like it was coming from the trunk but turned out to be in the moonroof assembly. He researched technical bulletins to find it was a known problem & had it resolved. He is knowledgable & very courteous with a strong customer focus! More

Outstanding, Attentive, Professional, Efficient!!!!!! We have been customers of Magnussen's Toyota Service Department since 2011. Our Service Rep is Dennis McConnell. Without exception and consistently, D We have been customers of Magnussen's Toyota Service Department since 2011. Our Service Rep is Dennis McConnell. Without exception and consistently, Dennis has demonstrated professionalism, courtesy, efficiency, customer care/concern for customer and a friendly, warm attitude and demeanor every time he has assisted us. All staff we have come in contact with have been extremely helpful, attentive and courteous.It is a refreshing and reassuring relationship that has earned our respect for Dennis and Magnussen. We recommend both without hesitation. Jim More

Rubio Octavio was very pleasant & professional manner I kind ghT Rubio was very thorough & followed my maintenance thru from start to finish. It was a pleasant experience fr the time I drove up to the se I kind ghT Rubio was very thorough & followed my maintenance thru from start to finish. It was a pleasant experience fr the time I drove up to the service dept. Since I waited for my car to be finished the customer lounge was clean & might add I enjoyed a couple of cookies & the availabity of cool drinks u have added. More

thorough, honest, fair, caring, extremely fast response when Jared Weber is thorough, honest, caring, responded extremely fast when my visiting daughter needed new brakes urgently! I have worked with Jared for Jared Weber is thorough, honest, caring, responded extremely fast when my visiting daughter needed new brakes urgently! I have worked with Jared for 5+ years-always excellent service. More