Magnussen's Toyota of Palo Alto - Service Center

Best Service in th World! Jarad Weber and Palo Alto Toyota are excellent. Always on time with parts and my truck keeps running great! I even got a loaner car for a couple of Jarad Weber and Palo Alto Toyota are excellent. Always on time with parts and my truck keeps running great! I even got a loaner car for a couple of days. I would highly recommend Jarad and this dealership. More

Regular maintenance on my Magnussen's Scion xB Jared Weber has helped me many times servicing my Magnussen's Scion xB. He is knowledgeable and efficient, addresses my concerns and advises as maint Jared Weber has helped me many times servicing my Magnussen's Scion xB. He is knowledgeable and efficient, addresses my concerns and advises as maintenance needs arise, like battery and tires. Unfailingly courteous, Jared is a pleasure to work with. Martin W. Molloy, Ph.D, MBA More

Excellent service We purchased our 2009 Highlander from them and continue to return for service or any issues that arise. Tony Aguirre is fabulous!! They take the time We purchased our 2009 Highlander from them and continue to return for service or any issues that arise. Tony Aguirre is fabulous!! They take the time and really try to help you out! More

Excellent ongoing experience at Magnussen's I bought my vehicle a couple of years ago and have been getting it serviced there since. My experience has been excellent all along. The people that I I bought my vehicle a couple of years ago and have been getting it serviced there since. My experience has been excellent all along. The people that I have interacted with have been Lisa La and Angel Rincon in sales department and Tony Aguirre and Dennis Mcconnell in service department. They go the extra mile. More

very satisfactory I service my Camry 2010 here for several years. My recent visit was about battery replacement. It was done on time with additional car inspection. Ami I service my Camry 2010 here for several years. My recent visit was about battery replacement. It was done on time with additional car inspection. Amir Shah was my service manager this time and his reactions were polite and professional on addressing my car issue. His help confirmed my previous very good experience with Magnussen's Toyota service. More

Outstanding I have purchased and serviced two Toyotas from Magnasin's,Palo Alto over 12 years and the service has always been more than satisfactory. However, Den I have purchased and serviced two Toyotas from Magnasin's,Palo Alto over 12 years and the service has always been more than satisfactory. However, Dennis was a standout this week! He was readily available to acknowledge and check me in, noticed me searching for my car later and pointed it out, and when service was complete he sought me out to give me the A-OK. *Later, he happened to notice that I was trying to install an item I'd purchased. Rather than call someone else to assist me, he volunteered himself when I lacked the strength to apply necessary pressure to affix the item to my doors. I left feeling valued and in a great mood to face the rest of a stressful day. More

great service Randall Ricalde - double thumb up! excellent service from him recently He arranged repair work for my car which couldn't be done with other dealer. Randall Ricalde - double thumb up! excellent service from him recently He arranged repair work for my car which couldn't be done with other dealer. More

Waited too long in line, but service rep calmed me down Tony Aguirre took care of my car. He let me know that I would need a new set of tires soon, but didn't push me to buy at Toyota. I appreciated that, Tony Aguirre took care of my car. He let me know that I would need a new set of tires soon, but didn't push me to buy at Toyota. I appreciated that, because less expensive options are open to me. All good except for one little thing. The service summary said that floor mats were checked and are secure, but there is still one fastener missing from the driver's side floor mat. For want of a nail a kingdom was lost. The shuttle driver (Sarah) was super nice and knew the best routes around town. It was cool driving with her. More

Tony Aguirre Tony was very helpful. Toyota (not the dealership) continued to mistakenly record that I had purchased the car on December 2, 2013, when the dealer Tony was very helpful. Toyota (not the dealership) continued to mistakenly record that I had purchased the car on December 2, 2013, when the dealership records and my car registration demonstrated that I purchased it on January 12, 2014. This matters relating to my 24 months Toyota free service. Given my schedule for travel etc. Toby was particularly helpful in specifying the service which was best during my v isit earlier this week. He was friendly, efficient, and effective. Thanks Tony! Prof. David B. Montgomery More

Excellent and fast service We recently bought a certified Prius V at this dealership. The buying process itself was smooth and without problems. We brought the car in for servic We recently bought a certified Prius V at this dealership. The buying process itself was smooth and without problems. We brought the car in for service twice already (one time because of some kind of squeaking noise and the second time for a scheduled 45.000 miles service). Both times, Tony Aguirre helped me out. The first time, he could not reproduce the noise but let the mechanics nevertheless check the tires and breakes to make sure everything was alright - that was superb! For the scheduled service, he did not try to sell me unnecessary parts or repairs, it was a quick in and out as promised (as I had a baby with me and was not keen on waiting for hours - after 45 mins, everything was over). Always a pleasure and I already recommended the dealership to a couple of my friends who are looking for cars. More