Magnussen's Toyota of Palo Alto - Service Center

usual fine service (for years) I request Jared as service mgr each time if available. Friendly, patient, answers questions. Thoroughness very important - in past noticed one or mo I request Jared as service mgr each time if available. Friendly, patient, answers questions. Thoroughness very important - in past noticed one or more safety-related items at check-in time which I had not noticed. (And selects best deal among coupons I receive in email.) More

Randall R. Rocks! Exceptional service and vehicle inspection on my Camry Hybrid. Very good communication at Magnussen's in Palo Alto and he provided detailed info on ho Exceptional service and vehicle inspection on my Camry Hybrid. Very good communication at Magnussen's in Palo Alto and he provided detailed info on how to keep my car running smoothly. More

Randall Ricalde I have always received great service at Magnussen's. This time was no exception. Randall made sure that I had a rental car and my own car was ready I have always received great service at Magnussen's. This time was no exception. Randall made sure that I had a rental car and my own car was ready in record time. Excellent. More

One year service Efficient service. Amir Shah was friendly and very customer service oriented. Appreciate his attention to details. Found the waiting lounge to be a Efficient service. Amir Shah was friendly and very customer service oriented. Appreciate his attention to details. Found the waiting lounge to be a nice place to either watch TV or do work on my IPad. More

Prompt and Friendly Service My first service on my 6+ month old Prius V was handled by Service Advisor JARED WEBER. He was very helpful in leading me through the ropes of having My first service on my 6+ month old Prius V was handled by Service Advisor JARED WEBER. He was very helpful in leading me through the ropes of having my car serviced by Magnussen's Toyota for the first time. He courteously welcomed me, was very thorough, and the service was performed in a very timely manner. I would enjoy continuing with this service advisor and I hope you continue to hire such capable employees. Kitti Salera More

prifessional agent and great service I just recently moved from Texas to San Francisco and had to do a 45k mile service. Even though coming from another state Amir Shah took very good car I just recently moved from Texas to San Francisco and had to do a 45k mile service. Even though coming from another state Amir Shah took very good care of me. After service he clarified with the cashier who said I had to pay but the package I had took care of that just to show he knows his stuff. If I had to work with someone at that facility again it will be Amir Shah and will definitely recommend him for anybody going there. More

Excellent service I brought my Toyota Corolla to this dealership for the 12 month service. Dennis Mcconnell was the service representative. He was very friendly. When I I brought my Toyota Corolla to this dealership for the 12 month service. Dennis Mcconnell was the service representative. He was very friendly. When I made the appointment, I said that I would drop off the car and I would go to nearby stores. But because that day was raining, I decided to stay and wait, Dennis got the car serviced within 1 hour so I did not have to wait long. Also, the service is free because it is under Toyota Care. More

My First Service at Magnussen Toyota I was apprehensive as to how this dealership will treat me and my car as it was my first visit there. I met the service rep Octavio Rubio right in fro I was apprehensive as to how this dealership will treat me and my car as it was my first visit there. I met the service rep Octavio Rubio right in front. He welcomed me to the dealership and put my information for future reference. The service on my car was done right. I waited and picked up my vehicle. For all these, I thanked Octavio and he answered all my questions. Sincerely, Prasan Samantaray More

service excellence I always receive timely & excellent service. Alex Ramirez goes out of his way to trouble shoot what the problem is and explains it so I can understand I always receive timely & excellent service. Alex Ramirez goes out of his way to trouble shoot what the problem is and explains it so I can understand. My car is 19 years old & I attribute it's longevity to the excellent service it has received over the years. More

Reliable Service Every Time! Even though I was scheduled for just an oil change, Daniel Boyd was able to squeeze in the recent Recall repair as well. Now, I don't have to go in a Even though I was scheduled for just an oil change, Daniel Boyd was able to squeeze in the recent Recall repair as well. Now, I don't have to go in a second time. The shuttle is awesome, too. I just hitch a ride home and wait to hear from the service department. More