Magnussen's Toyota of Palo Alto - Service Center

Excellent customer service Dennis McConnell at Magnussen is amazing! He is always courteous, proactive and truly cares about us. We have been purchasing and servicing our vehi Dennis McConnell at Magnussen is amazing! He is always courteous, proactive and truly cares about us. We have been purchasing and servicing our vehicles here since 2008 and can’t say enough good things about Dennis and the entire Magnussen team! More

Randall Ricalde is awesome as a service advisor! Randall Ricalde was my service adviser last Saturday. He did an awesome job with the car. He promised I'd be out within 1.5 to 2 hours. I left Magn Randall Ricalde was my service adviser last Saturday. He did an awesome job with the car. He promised I'd be out within 1.5 to 2 hours. I left Magnussen's within that time limit, as promised. AND Randall arranged a test drive on a new Corolla SE. Totally terrific! Thank you so much, Randall!!! More

Excellent Michael Gajda and the rest of the staff has always been courteous and helpful. I feel very confident that when I need service for my car and come to y Michael Gajda and the rest of the staff has always been courteous and helpful. I feel very confident that when I need service for my car and come to you definitely will receive an excellent service. Thank you for your service. More

Stellar Service from Jared Weber I dropped. by Magnussen’s Toyota as I I realized one of my headlights was not working. Jared Weber was kind enough to take a look at the headlighr, to I dropped. by Magnussen’s Toyota as I I realized one of my headlights was not working. Jared Weber was kind enough to take a look at the headlighr, told me what part was needed , and he replaced the part immediately. I can’t thank him enough for going above and beyond for us. He then scheduled our next service visit for us, he genuinely cares about his customers and their safety!. Jared is the bar at Magnussen’s Toyota,, he is one of the best kept secrets at Magnussens Toyota!!! Thank you Jared, we appreciate all you do! More

Great service in a timely fashion Brought my car in for a preventative maintenance appointment; intake was quick. Michael was professional yet efficient and walked me through all of th Brought my car in for a preventative maintenance appointment; intake was quick. Michael was professional yet efficient and walked me through all of the necessary points. When the service was complete, he called me with recommendations for additional things to be done but without trying to sell me more products or services. Work was completed as promised and on time. More

Magnussen Palo Alto- great service!!! Randall Ricalde has been taking great care of our Sienna for a while now. He knows what our car needs are and makes appropriate recommendations. We lo Randall Ricalde has been taking great care of our Sienna for a while now. He knows what our car needs are and makes appropriate recommendations. We love the personalized service and professionalism received from him. Also, every time we drop off or pick up the car, there’s always a guy greeting/acknowledging us. This TOYOTA location is great and Randall is awesome! More

Appreciate Jared Weber Jared Weber serviced my car at Magnussen. His demeanor was very courteous and professional. Was quick to greet me and inform me of the service that wa Jared Weber serviced my car at Magnussen. His demeanor was very courteous and professional. Was quick to greet me and inform me of the service that was scheduled, and ask if there were any questions, which I had. He answered all without hesitation and was honest in his appraisal of the condition of certain parts . Appreciate the honesty, warmth, as well as the convenience of making an appointment kept. I noticed that unlike other centers, this one did not perform a basic clean of my car floor/ windows. No lobby was shown. I did not receive was shuttle service as I requested, though fortunately I had a ride. More

10k maintenance - Prius Jared was my agent. He was very nice and helpful. I really appreciate quotes what my car needs to have done in future and also explanations why. I wil Jared was my agent. He was very nice and helpful. I really appreciate quotes what my car needs to have done in future and also explanations why. I will definitely come back. More

Service excellent Alex Ramirez was my service agent and did an excellent job explaining my car’s service needs. He was also very accurate on the time it would take as I Alex Ramirez was my service agent and did an excellent job explaining my car’s service needs. He was also very accurate on the time it would take as I was going to be waiting. More

Great car service Tony Aguirre is an exelent service provider. I have been taken my car to hin for the last 5 years and him and his team are always grate. Tony Aguirre is an exelent service provider. I have been taken my car to hin for the last 5 years and him and his team are always grate. More