Magnussen's Toyota of Palo Alto

I got treated well by a Vietnamese sale man, named Dich Tran. He patiently offered a price with me to give a win-win deal for both sides. However, it's kinda "mysterious" when all used cars only have one c Tran. He patiently offered a price with me to give a win-win deal for both sides. However, it's kinda "mysterious" when all used cars only have one car key. More

We purchased our third Hybrid from Toyota of Palo Alto this month and couldn't be happier. I traded in my 2007 Camry Hybrid for the 2012 and am truly impressed with the changes in the car over the past 5 this month and couldn't be happier. I traded in my 2007 Camry Hybrid for the 2012 and am truly impressed with the changes in the car over the past 5 years. Dich Tran helped us with the Prius we bought in 2007 as well as my new Camry. He makes what is normally a stressful event into an enjoyable one. He is honest, not pushy and very concerned with his customers. The finance team were also efficent and easy to work with. Toyota of Palo Alto has done all of our servicing for the past 5+ years and their service department is outstanding. I can't say enough about this dealership :) More

I had an extremely positive experience buying a used 2010 Prius at Magnussen's Toyota Dealership. This was my first time buying a car and I am so thankful I had Dich Tran as my sales representative. He is Prius at Magnussen's Toyota Dealership. This was my first time buying a car and I am so thankful I had Dich Tran as my sales representative. He is very kind, helpful, genuine, and trustworthy. He was very knowledgeable about all Toyota products and was very good at explaining all of the Prius features to me. He was also very patient when I did not understand something and was able to answer all my questions with ease. I had just moved to the area from Pennsylvania and was looking to buy a car fairly quickly with specific features. Dich catered specifically to my needs and took the time to listen to all of my concerns. He was very respectful of my financial concerns and helped me find exactly what I was looking for. Magnussen's Toyota of Palo Alto and specifically Dich Tran's customer service far exceeded my expectations. I would highly recommend going to Dich Tran at Magnussen's Toyota of Palo Alto if you are looking to buy a new car! More

I took my 2012 4-Runner in for the 5,000 mile checkup. I made an appointment for this service two days beforehand. Upon arriving at the service dept., I was made to wait in my car for 15 minutes. I was to made an appointment for this service two days beforehand. Upon arriving at the service dept., I was made to wait in my car for 15 minutes. I was told that my car would be ready in 1 1/2 hours. I arrived 1 1/2 hours later, only to be told that they hadn't gotten to my car yet. After an additional 1/2 hour of waiting, my car was finally finished. I think that is appaling considering this was my first checkup in my new car. I will never bring my car to this dealership again, the service manager doesn't know if he's coming or going, very unorganized. More

I found Antonio to be highly knowledgeable of the products and polite throughout the entire sales process. I would highly recommend him to other customers when visiting your dealership. products and polite throughout the entire sales process. I would highly recommend him to other customers when visiting your dealership. More

I had the pleasure of dealing with Mr Angel Rincon at Toyota of Palo Alto (Magnussen) and unlike the really hard time I had at many other car dealers I'd visited prior to this one, I did not leave the sh Toyota of Palo Alto (Magnussen) and unlike the really hard time I had at many other car dealers I'd visited prior to this one, I did not leave the show room and actually purchased the truck I was looking for. It was the easiest transaction and orking with Angel felt more like a friendly conversation than haggling over the price, which, by the way, was less than what was offered for a used truck with comprable options at other places. Even the finance lady (sorry forgot her name) did not try too hard to push the "paint protection/under coating/scotch guard, etc." junk on me (which are pure bogus money-robbing deals dealer folks try to suck out of some saps. Over all from the time I test drove the FJ Cruiser I was looking for, till the time I signed the papers took me less than an hour. Of course, I had done my homework already. If you contact this dealer, ask for Mr Angel Rincon to be your sales person(and no, I'm not a paid fake customer or his cousin). More

Unfortunately this Toyota dealer has a bunch of problems with their sales and service staff. I've been taking my 2005 highlander here for years and we just had a horrible experience. The service staff tried with their sales and service staff. I've been taking my 2005 highlander here for years and we just had a horrible experience. The service staff tried to dupe my wife into unnecessary services like fuel injection cleaning, battery replacement, and brake pad replacements even though I just did a full 19 point inspection at a good mechanic and no such problems flagged. also they promised a 15% discount then reneged when we came to pick our car up. I'd find another qualified mechanic or other dealer with a better service and ethics record. More

I purchased a new Toyata Tacoma from Magnussen and the process was as simple as cold be. Jimmy Nguyen was great. He set up two different test drives and we made a deal. The vehicle was not in Magnussen's process was as simple as cold be. Jimmy Nguyen was great. He set up two different test drives and we made a deal. The vehicle was not in Magnussen's stock but they went out and got what I wanted. It was a breeze and the price was fair. Couldn't have had a more pleasant buying experience. More

I am still trying my new Prius 2007, but so far it is a very nice car and my wife and I are really pleased. Special remark goes for salesman Matt Wiegman, his business knowledge and promptness was outstand very nice car and my wife and I are really pleased. Special remark goes for salesman Matt Wiegman, his business knowledge and promptness was outstanding. We got a pretty much decent deal and if we do not have any surprises with this first acquisition we will most certainly come back for future deals! More

Lisa La is great sales rep. She is able to work out a deal for you. Any one who is interest in purchasing a new car, I would recommend Lisa La. deal for you. Any one who is interest in purchasing a new car, I would recommend Lisa La. More