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Magnussen's Toyota of Palo Alto

Palo Alto, CA

4.5
418 Reviews
Toyota Dealership in Palo Alto, CA Magnussen's Toyota Palo Alto has been proudly serving Palo Alto, CA and the surrounding areas as a one-stop shop for automotive needs. Here at Magnussen's Toyota Palo Alto we stock a great selection of new Toyota vehicles for sale in Palo Alto, CA as well as many quality used vehicles to shop from. To us, the car shopping experience is always about our customer’s needs being met first!
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690 San Antonio Rd

Palo Alto, CA

94306

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Showing 418 reviews

October 30, 2013

I purchased a Toyota Camry Hybrid LE 2013, my first car from Toyota of Palo Alto. Diana Lewis was very helpful. She is expert to explain all of my questions. She is nice and patient. She knows inside out More

by remembergod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DIANA LEWIS
Oct 30, 2013 -

Magnussen's Toyota of Palo Alto responded

Hello Carrieann, We appreciate all your wonderful feedback about Dianna Lewis in our Sales Department. Thank you for taking the time to kindly write about your positive car buying experience with us. Dianna will be happy to know that you were satisfied with the purchase of your new Camry Hybrid. Congratulations on your new vehicle! Regards, Sebrina Rodriguez Customer Relations Manager

October 11, 2013

I Came to this dealer, first met Dich Tran, he said he was busy and introduced me to Diana. Diana is a really nice lady, but very inexperienced and didn't seem to know much about the cars she was selling More

by AliceWeidemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andre Kamali, Dich Tran, Diana
Oct 30, 2013 -

Magnussen's Toyota of Palo Alto responded

Hello Alice, I would like to thank you for your feedback regarding your Sales experience. I truly appreciate you taking the time to write us a review as we are constantly striving to improve our customer service. I apologize for any inconvenience our sales department has caused you. Our protocol at Magnussen's Toyota is honesty and integrity and I am sorry that we didn't meet those standards. We understand the importance of the sales process when purchasing a new vehicle. If you wish you discuss this further, please don't hesitate to contact me. I want to wish you the best of luck with your new vehicle and welcome to the Toyota family. Best Regards, Sebrina Rodriguez Customer Relations Manager 650-494-2100 x1065 sebrina@toyotapaloalto.com

July 15, 2013

Max and Angel could not have been more helpful. From locating just the car I wanted with all the bells and whistles I wanted (not an easy task!) to showing me how everything works, they have been just s More

by margotlive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rincon and Max Baldovinos
April 30, 2013

I went in to buy a used Prius with a fixed amount of money and a clear idea of the features that I wanted. Matt made it work for me is a very reasonable amount of time. I'm very happy with my car, and i More

by JillCohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wiegman
January 21, 2013

I brought my car in for a 5k service on my brand new car. Tony Aguirre was my service advisor. He was really friendly and kept me updated on my service. I would definately come back and reccommend this deale More

by AdrianaValdivia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Aguirre
January 15, 2013

We found this dealer to be extremely friendly, knowlegeable, and helpful in every way. Cherife let us take our time during the two test drives, and was straightforward in setting out the pros and More

by twolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherife, Anna, Andre
January 11, 2013

Andrew Lim was an excellent sales manager who went way above and beyond. He picked me up, stayed late because he knew I needed the car the next day, spent time to listen to my needs and questions. He ne More

by TonySavor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lim
January 10, 2013

Max help me a lot to choose my new car. I'm so happy to choose mangnuss Toyota of Palo Alto ca. Thanks so much More

by Barcelona1979
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Baldovinos
November 30, 2012

We knew what we wanted to get, Jeet got us the car we wanted, so we drove it off the lot the same day. This is a dealership we've used for all our Toyotas.: -) More

by phoebearch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeet SIngh
October 19, 2012

I purchased my new Prius C from Angel Rincon and strongly encourage you to have him help you get into your next car. He is a true professional who will give you all the facts. Angel is completely honest an More

by Barbell2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rincon