Magnussen's Toyota of Palo Alto

Friendly, fast and nice job. This Toyota dealer is the best than the other Toyota dealers. efficient and faster and they have a excellent costumer service Octavio Rubio is really This Toyota dealer is the best than the other Toyota dealers. efficient and faster and they have a excellent costumer service Octavio Rubio is really friendly and he show me every time how I have to take care to my Toyota Corolla S 2013 and when i should bring my car to the next appointment , I'm grateful with Toyota Palo Alto team thanks More

courteous and efficient I really appreciate the dealership for calling me up to make an appointment for the final free service before the expiration date. They emailed me to I really appreciate the dealership for calling me up to make an appointment for the final free service before the expiration date. They emailed me to remind me of the appointment. The adviser, Randall Ricalde, is knowledgeable, friendly, and honest in his evaluation of the car, which is in perfect condition after two years. More

First visit to Toyota of Palo Alto, Daniel Boyd our advisor After years of having our 2006 Toyota Prius serviced at a different dealer, we moved to Magnussen's Toyota of Palo Alto because it's closer to our hom After years of having our 2006 Toyota Prius serviced at a different dealer, we moved to Magnussen's Toyota of Palo Alto because it's closer to our home. Daniel checked us in and kept us informed of the status or our car during the day. He let us know of some recommended preventative service that we accepted, and was able to make sure the car was completed when we needed it early in the afternoon. All in all, a very pleasant experience. More

Alex Ramirez I brought my car in for its 137,000 mile check and Alex is always ready and very helpful. I have been bringing my car to him for service for 10 years I brought my car in for its 137,000 mile check and Alex is always ready and very helpful. I have been bringing my car to him for service for 10 years and have always left with a smile on my face! Alex knows my car very well and will tell me when its appropriate to do something with its service. I can call him at any time and he has helped me throughout many trials and visits! Thank you for everything Alex! Marti More

The nicest people to service my truck I just came in for my first 5000 mile service on my Toyota Tacoma. They got the job done within the time they said and everybody was extremely polite I just came in for my first 5000 mile service on my Toyota Tacoma. They got the job done within the time they said and everybody was extremely polite and professional. More

Outstanding Experience Everybody at Toyota of Palo Alto was wonderful. Not only did they have the exact truck I wanted at a great price. They even picked me up from the airp Everybody at Toyota of Palo Alto was wonderful. Not only did they have the exact truck I wanted at a great price. They even picked me up from the airport cause I was coming from out of town. With out a doubt, the best car buying experience I have ever been a part of. Thanks again!!! More

Service at Magnussen's Dennis McConnell was my service rep. I felt like he listened to concerns I had and followed up on my requests. The dealership has been helpful sin Dennis McConnell was my service rep. I felt like he listened to concerns I had and followed up on my requests. The dealership has been helpful since the day I bought my Avalon from them. My experience with other Toyota dealerships has not been acceptable. I have to travel a longer distance to get to Magnussen's of Palo Alto but it is worth the time. More

Excellent Service, Good Communication, Jared Weber was the Service representative for the work on my 2006 4Runner. He was able to accommodate a change in the service date of two days and to Jared Weber was the Service representative for the work on my 2006 4Runner. He was able to accommodate a change in the service date of two days and to have my car ready at the end of the day. There was a clear commitment to customer value and service to the customer. He certainly was competent at his job and knew what he was doing. This is the quality of service that maintains and builds customer base. Troy Barbee More

90,000 Mile service The work was carried out in a timely manner. The service agent, Daniel Boyd, was friendly and efficient. However, I was blindsided by the cost of th The work was carried out in a timely manner. The service agent, Daniel Boyd, was friendly and efficient. However, I was blindsided by the cost of the service. I had received a coupon in the mail that headlined $260 for a major service (30k, 60k, 90k, ...) However, When I checked in, it turned out that they actually recommend changing the timing belt and flushing the brakes at 90,000 so the cost would be $1150! This was a major bait and switch in my opinion. I guess there was fine print that I did not notice. In any case, Daniel did an excellent job in helping me keep the cost down and still get the work done that was recommended. I will be much more vigilant in the future. More

Excellent experience Chinh Nguyen recently helped me purchase a new 2016 Sienna XLE. He communicated with me to make sure that he tracked down the car that had the color c Chinh Nguyen recently helped me purchase a new 2016 Sienna XLE. He communicated with me to make sure that he tracked down the car that had the color combination and features that I wanted, and he made the process very enjoyable. My husband's family has now bought 5 cars from this dealership and had great experiences. More