Magnussen's Toyota of Palo Alto

Outstanding Service Dennis Mcconell is a great asset to Magnussen Toyota who interfaces with dealership customers. Dennis has an outstanding personality and makes the cus Dennis Mcconell is a great asset to Magnussen Toyota who interfaces with dealership customers. Dennis has an outstanding personality and makes the customer feel like part of the family and confident that your vehicle service will be performed with proper care. It is always a pleasure to see Dennis again. More

Customer for life We searched in AZ and CA and found the Prius Prime that we wanted at Magnussen's Toyota. Said gave us his best price online via the inquiry form on th We searched in AZ and CA and found the Prius Prime that we wanted at Magnussen's Toyota. Said gave us his best price online via the inquiry form on their website. His response we prompt, thorough and professional, and the price was the best anywhere in the western US. It took us about a month to get over to CA from AZ, but when we arrived the car was prepped, detailed and ready to go. Initially, there was some confusion about our out-of-state purchase and we wound up having to pay some CA registration fees. Just yesterday we received a check from Magnussen's refunding the CA registration fees. They figured out a better way to handle the out-of-state purchase and refunded the fees after the sale! Unbelievable. My wife and I were shocked to see their check in the mail. Said and Magnussen's just won us as life-time customers. We'll be back when we're ready to buy our Tacoma. Thank you! More

Solid and reasonably priced service for a mature Toyota Jared Weber is my Toyota service adviser and he helped me evaluate the most reasonable service option for my Highlander Hybrid 2012 with 127,000 miles Jared Weber is my Toyota service adviser and he helped me evaluate the most reasonable service option for my Highlander Hybrid 2012 with 127,000 miles on it. With a six year old car I wasn't sure if I should trade it in or spend money on recommended service for 120,000 miles. He helped me figure this out by obtaining a trade-in value for my car from the sales team at the dealership and suggested a compromise service option for my car while I make my decision over the next month. My car checked out perfect with the service team so it looks like it could run safely for at least another 150,000 miles. I really appreciated the effort by both the service and sales team! More

Save the best for last Saed is the best. When I talk to him and ask if he has the color and the options I wanted he simply said yes. I went to 4 other dealers but they don’t Saed is the best. When I talk to him and ask if he has the color and the options I wanted he simply said yes. I went to 4 other dealers but they don’t have the color I wanted. Also got the best price compared to the other dealers that I went thru. More

Quick and easy to purchase new car From contacting dealer to sign the purchasing contract took me just one long weekend. The process is very smooth and the sales manager Kai Zhu is ver From contacting dealer to sign the purchasing contract took me just one long weekend. The process is very smooth and the sales manager Kai Zhu is very helpful and friendly. After test drive, he answered all my questions and helped me decide to model to buy. In the end I bought a 2018 RAV4 Hybrid XLE from him. John More

Excellent service from sales person Sales agent Robert Portillo help me purchasing 2018 Camry recently. At first, I wanted to look at Rav 4. We test drive the car. I finally decided on t Sales agent Robert Portillo help me purchasing 2018 Camry recently. At first, I wanted to look at Rav 4. We test drive the car. I finally decided on the Camary. He was very patient through out the whole process. When I pick up my new car. He even spend time going through all the features, and set up Bluetooth for me. More

Excellent Purchase Experience I purchased a RAV4 here recently and was impressed by sales person Divas Dahal. He was willing to answer all my questions and most helpful in my decis I purchased a RAV4 here recently and was impressed by sales person Divas Dahal. He was willing to answer all my questions and most helpful in my decision. After the purchase, he did a superb job reviewing all the car details including Bluetooth and navigation issues. He made the car search a positive experience and is highly recommended. More

Excellent service from sales persons From the moment I contacted Kai Zhu online he got back to me in a matter of minutes with the truck I was looking for made arrangements for the follo From the moment I contacted Kai Zhu online he got back to me in a matter of minutes with the truck I was looking for made arrangements for the following day at 2 PM to test drive he met me at the door of the dealerships in a matter of minutes I was driving my new truck set down and you go shaded a good price with no bickering . My wife was with me and thought it was a good experience excellent service from our sales person thank you More

Great experience buying RAV4 from Steve Paladino We initially came in to buy a used RAV4 from Magnussen for our daughter. But the new ones had important new safety features, so we ended up with a ne We initially came in to buy a used RAV4 from Magnussen for our daughter. But the new ones had important new safety features, so we ended up with a new one. Steve was an excellent salesman, never pushy, always polite and knowledgeable. He made it easy for us to buy. More

Good expeience People are friendly here. KZ, Chinh, Rij and others. I was buying a used Sienna. No many options and no much space to bargain though. People are friendly here. KZ, Chinh, Rij and others. I was buying a used Sienna. No many options and no much space to bargain though. More