Magnussen's Toyota of Palo Alto

Great service Great friendly service, nice place to wait and shuttle service too! While i waited it was a great opportunity to look for a new car. Great friendly service, nice place to wait and shuttle service too! While i waited it was a great opportunity to look for a new car. More

Premier Cutomer Service I have taken my truck to two other Toyota dealerships and was less than satisfied. I decide to traveled 50 miles which was a great decision. From Mich I have taken my truck to two other Toyota dealerships and was less than satisfied. I decide to traveled 50 miles which was a great decision. From Micheal Gajda professional but friendly greeting, to being contacted by text, per request when my truck was expidiciously completed. Micheal explained all the details the technicians went through in troubleshooting my issues coupled with positive final results. I would gladly drive the 50 miles again as well as recommend Magnussen's Toyota of Palo Alto. All of this Premier Customer Service on warranty service. No payment. More

Professional and Efficient My car needed some major repairs, and Alex Ramirez was very thorough with explaining what needed to be done, itemizing the cost of each. He returns c My car needed some major repairs, and Alex Ramirez was very thorough with explaining what needed to be done, itemizing the cost of each. He returns calls in a timely manner, and interacts professionally with his customers. More

good service very nice.explain all question I have. show all option I need to know before I drive out the car I bought. very nice guy. very nice.explain all question I have. show all option I need to know before I drive out the car I bought. very nice guy. More

Different car - still coming back! I've been getting my vehicles serviced with this dealership for years. Have a different car now, and Octavio Rubio as a new manager. He's great, as wa I've been getting my vehicles serviced with this dealership for years. Have a different car now, and Octavio Rubio as a new manager. He's great, as was the whole experience, as usual! More

Quick service Fast efficient service. Staff are responsive answer questions Mr Alex Ramirez who gets your service order going has always been respectful and friend Fast efficient service. Staff are responsive answer questions Mr Alex Ramirez who gets your service order going has always been respectful and friendly. Importantly my truck gets great care. More

Excellent customer service and solid vehicle service Dennis Mcconnell understands how to keep a customer happy and provides excellent service. ToPA has been my vehicle service provider for 20+ years and Dennis Mcconnell understands how to keep a customer happy and provides excellent service. ToPA has been my vehicle service provider for 20+ years and for good reason. Bought my Tacoma from them and it is getting older with high mileage, yet it has never felt like an older car. Which I attribute to the quality of the maintenance provided by their service department. More

Excellent experience My wife and I had a very good experience purchasing a TOYOTA Rav4 Hybrid AWD Limited with the help of Kai Zhu. He was very honest, courteous, and sinc My wife and I had a very good experience purchasing a TOYOTA Rav4 Hybrid AWD Limited with the help of Kai Zhu. He was very honest, courteous, and sincere in representing the dealership. We highly recommend Potential TOYOTA buyers to contact KZ before trying other dealerships. He make car buying pleasant and free of stress. Javad N. Sani More

Great experience with car servicing Michael Gajda helped me out with servicing my and gave me a stellar experience. He remembered what my car's status was the last time I visited and w Michael Gajda helped me out with servicing my and gave me a stellar experience. He remembered what my car's status was the last time I visited and was very considerate of my needs. He made sure I understood what the day's service entailed and outlined what would happen for the next service too. You can tell the people working here are just trying to help make cars better. The shuttle service was also helpful and great. Great experience. More

Great customer experience I was in the market looking for Lexus RC 350s for almost a year, and I happen to come across one at Toyota Palo Alto. From the moment I reached out to I was in the market looking for Lexus RC 350s for almost a year, and I happen to come across one at Toyota Palo Alto. From the moment I reached out to inquire about the car, Kai was quickly responsive every step of the way, and answered all questions clearly. I went back and forth with 3 reps at 3 different dealerships, but Kai ultimately was able to get me the best deal and the best value. Very professional. And Chinh the finance manager was great. He made "signing your life away" a great experience also. Would certainly buy from them again. More