Madison Ford - Service Center

Last-minute State Inspection These folks are THE best in customer service! From scheduling an appointment on the phone, to their greeting upon arrival, genuine communication about These folks are THE best in customer service! From scheduling an appointment on the phone, to their greeting upon arrival, genuine communication about appropriate services, and accommodating last-minute on the last day state inspections ---I will continue to get my vehicle serviced here. Mind you, my dealer is great, but their service department just doesn't have time/makes me feel like I'm imposing. Not these Eddins folks --my oil changes and state inspection matters. I matter to them. In these days of automation, connecting with quality customer service is so valuable. More

Seven Years of Excellent Service We bought our 2010 Taurus at Eddins and they have serviced it ever since. If I call with a concern they always take the time to listen and answer an We bought our 2010 Taurus at Eddins and they have serviced it ever since. If I call with a concern they always take the time to listen and answer any questions. David has changed the battery in the key fob when it became frustrating for us to do it. Always friendly and caring. We also own a 2004 Ranger, and the service has always been excellent on that vehicle as well. More

Best car dealership I have ever worked with I have always had top quality work done on each car I've brought in in even non Ford's. They will tell you other faults they find in your car and wha I have always had top quality work done on each car I've brought in in even non Ford's. They will tell you other faults they find in your car and what they will cost but they don't push it on you if you don't want it it's okay. The sales department is just as professional salesman or not pushy and don't constantly call you just a great dealership overall More

Great customer servid Eddins has a friendly, knowledgeable staff in both sales and service. Service Dept. goes the extra mile to accommodate you, explaining all work being Eddins has a friendly, knowledgeable staff in both sales and service. Service Dept. goes the extra mile to accommodate you, explaining all work being done. More

Eddins Ford Excellence My wife and I have purchased several vehicles for both ourselves and our sons at Eddins Ford since moving to the area in 1999. We have had every one o My wife and I have purchased several vehicles for both ourselves and our sons at Eddins Ford since moving to the area in 1999. We have had every one of those vehicles serviced at Eddins Ford throughout all these years as well. Their sales and service department are comprised of excellent personnel. They are very gregarious, honest, dependable and trustworthy. I could not ask for more as a consumer. I have always recommended them to anyone who had asked in the past and shall continue to do so in the future. More