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Madison Ford - Service Center

Madison, VA

4.9
26 Reviews

26 Reviews of Madison Ford - Service Center

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June 20, 2023

Outstanding dealership! You will not be disappointed with the service or the professionalism of the entire team. Keep up the great customer service!! More

by vnorton030
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Frazier
May 01, 2023

Madison Ford is my go to dealership for service. They are efficient, friendly and value my time. I trust them for all my service needs. More

by RFox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Frazier
April 28, 2023

Great service. Dave and crew the best. Salesmen are very friendly as is the whole staff More

by Dclate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy Dyer, David Frazier
April 21, 2023

Professional, very pleasant staff. They get you in a timely fashion. The mechanics know what they are doing And it is fixed right the first time. More

by theodoreschulltz1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Frazier
November 30, 2022

Jonathan went above and beyond to assist after my parents' Ford Fusion left us stranded in a parking lot. He was incredibly patient with me during that stressful time, even after I called back multip More

by Shana
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bradley, David Frazier
July 14, 2018

Maintenance on F150 Great place for service , David called me by name , when I pulled in very polite an professional. I would recommend to friends, I understand they are More

by Mikes4D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frazier
March 07, 2018

Excellence in Service Edins is my go to place for servicing all of my vehicles. The staff is friendly and accommodating and the work is always done in a timely manner. More

by Pinetree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frazier
November 20, 2017

Service beyond expectations. On a recent trip to Virginia to visit family, my diesel Excursion needed some emergency repairs. A ruptured brake line and, unfortunately, a fuel inj More

by Sam C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Geer, David Frazier
Dec 04, 2017 -

Madison Ford responded

Sam we are so sorry you had an emergency with your vehicle when you were on a family visit, but, we were so happy to help! It is our goal to try and accommodate every customer and get them in and out in an efficient timeframe. Thank You for coming to us and if we can do anything when you are visiting VA again, please let us know! We appreciate the kind words!

September 18, 2017

Friendly, Fair, We were on vacation when our car had an issue. The service department was amazing. They got us right in. In the end, we ended up buying a new vehic More

by Jennifer Cappelletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Walker, David Frazier
September 15, 2017

Clear explanations Stand up gentlemen. They will not screw you around, but offer a clean very well organized, professional, and efficient auto mechanics shop at more tha More

by jford72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frazier