Madison Ford
Madison, VA
Filter Reviews by Keyword
By Type
Showing 125 reviews
Johnny Tyler was amazing! Made the whole process low pressure and easy! I drove and hour and a half to get to the dealership and would definitely do it again! Everyone was p Made the whole process low pressure and easy! I drove and hour and a half to get to the dealership and would definitely do it again! Everyone was pleasant and easy to work with. Highly recommended Madison Ford!! More
Jonathan went above and beyond to assist after my parents' Ford Fusion left us stranded in a parking lot. He was incredibly patient with me during that stressful time, even after I called back multip parents' Ford Fusion left us stranded in a parking lot. He was incredibly patient with me during that stressful time, even after I called back multiple times with additional questions. He was also very knowledgeable. I am so appreciative of his help, especially after the dealership closest to the vehicle was less than helpful. I also called a few days later and spoke with David in service, who was also patient as I asked questions, even though the car hadn't even been towed to this dealership. More
Sales Staff: Professional. Friendly. Personable. This is my second purchase from this dealership. Such an easy process-keeping me informed at every step. There was one service Friendly. Personable. This is my second purchase from this dealership. Such an easy process-keeping me informed at every step. There was one service item that needed to be completed and it was scheduled right away. The service department was really responsive as well. I enjoyed conversations with other customers and felt even more certain I made the right choice coming to this dealership. Long time customers! More
Johnny, sold me and the Mrs two fords! Drove hundreds of miles to get service from this dealership and to visit the best salesmen ever 👍 Johnny is the man! Drove hundreds of miles to get service from this dealership and to visit the best salesmen ever 👍 Johnny is the man! More
Terry Jones at Madison Ford Both sales people we worked with were very knowledgeable about the Ford Escape model we were looking at. They did not use pressure sales tactics. Very Both sales people we worked with were very knowledgeable about the Ford Escape model we were looking at. They did not use pressure sales tactics. Very happy with our experience. More
Outstanding Experience We recently bought a Ford Focus here. I generally avoid going car shopping with my husband because I so much despise the high pressure sales that you We recently bought a Ford Focus here. I generally avoid going car shopping with my husband because I so much despise the high pressure sales that you typically get when visiting a dealership. There was none of that here. Everyone was very helpful and accommodating without being at all pushy. Terry and Melissa found out what we needed and then worked with us to find the best deal for our situation. We will definitely return here for vehicle service and any future purchases. Highly recommend!! More
Maintenance on F150 Great place for service , David called me by name , when I pulled in very polite an professional. I would recommend to friends, I understand they are Great place for service , David called me by name , when I pulled in very polite an professional. I would recommend to friends, I understand they are in process of being sold, hope staff an environment stays the same. More
Excellent vehicle purchase experience I purchased a Jeep today from Eddins Ford. Ashley Walker was the Sales Associate that we were lucky enough to deal with. She was very friendly, help I purchased a Jeep today from Eddins Ford. Ashley Walker was the Sales Associate that we were lucky enough to deal with. She was very friendly, helpful, and a real pleasure to work with. I have bought quite a few vehicles in my life and I have never had the pleasant experience that I felt today. More
Excellent service I recently bought a Ford Escape at Eddins Ford, Madison. Mrs. Britton was very helpful, professional, and knowledgable in her field of work. Highly re I recently bought a Ford Escape at Eddins Ford, Madison. Mrs. Britton was very helpful, professional, and knowledgable in her field of work. Highly recommended. More