
Madison Ford
Madison, VA
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Very very helpful and friendly. As I stated above. It was great working with Mark. He was so friendly and helpful. There was no pressure to buy. I looked at my car last weekend an As I stated above. It was great working with Mark. He was so friendly and helpful. There was no pressure to buy. I looked at my car last weekend and I had to leave town for a week and he worked with me to secure my car until I came home this weekend. It was great working with Georgie also. More
Eddins F150 Purchase This is easily the best car buying experience I have had, ever. Ashley Walker literally made my wife and I feel we were the only customers she was This is easily the best car buying experience I have had, ever. Ashley Walker literally made my wife and I feel we were the only customers she was dealing with. Her care and determination to find us exactly what we wanted (which was not easy), was of a very high caliber, and helped make the process very easy. Every email and phone call was answered promptly, thoroughly, and while it may not seem like a big deal, using proper English. This all added up to my wife and I having confidence in Ashley, and knowing that she was being honest and forthright with us. At the time, I was "dealing" with three different Ford dealerships, all within 45 minutes of my house. Eddins was the the smallest, and while I felt this would put them at a disadvantage, I was clearly wrong. The effort that Ashley, supported by her sales manager John Bradley, put in to this sale demonstrated that Eddins is working significantly harder to earn a customers business than the other two "big" dealers. Since purchasing my truck, I have passed along my experience to all of my co-workers and friends who have asked (about 20 people). I would go back to Eddins, and Ashley in particular, for my next truck, without thought or hesitation. More

Very good experience.our Our salesman, John Rapp was very helpful in making our decision for a new car very easy on us. He was very curtius and informative. Everyone at Eddi Our salesman, John Rapp was very helpful in making our decision for a new car very easy on us. He was very curtius and informative. Everyone at Eddins Ford made our car purchase a pleasant experience. More
EXCELLANT !!! WE have been buying our vehicles from Eddins Ford for 26 years. Timmy Dyer has always been our salesman ! I would not buy a car from anywhere else. Ti WE have been buying our vehicles from Eddins Ford for 26 years. Timmy Dyer has always been our salesman ! I would not buy a car from anywhere else. Timmy is the best ! He goes out of his way to make sure we are happy with our purchase !! More
Painless purchase! I was dreading replacing my 14 year old Saturn Vue, but this dealership went out of their way to make sure I got the best deal and did not push me to I was dreading replacing my 14 year old Saturn Vue, but this dealership went out of their way to make sure I got the best deal and did not push me to get anything I didn't want. John was respectful of my time and comfort level with this purchase, Mark made sure I understood exactly what everything would cost. I highly recommend Eddins and their low-key approach to car buying! More
Great experience. Went for service and ended up buying a new car. No pressure but great experience. Would recommend this dealership to everyone. They gave me time to th Went for service and ended up buying a new car. No pressure but great experience. Would recommend this dealership to everyone. They gave me time to think about my decision without making me feel pressured. More
Wonderful Experience He helped me with my Focus RS.. Even though i decided against the car..... been the best experience with a salesperson i have ever had..... I WILL buy He helped me with my Focus RS.. Even though i decided against the car..... been the best experience with a salesperson i have ever had..... I WILL buy my next car from him no questions!! More
Repeat Buyer From A Great Dealership This dealership is top notch, everything about the purchase was a 10. Jonathan was honest, not pushy, knowledgeable, and fun to talk with. The vehicl This dealership is top notch, everything about the purchase was a 10. Jonathan was honest, not pushy, knowledgeable, and fun to talk with. The vehicles new and used are plentiful and in excellent condition. Financing was smooth with no games or pushy add on products. I would highly recommend Eddins Ford and Jonathan/ Eddins staff to anybody looking for a new or used auto. More
Great to Work With Ashley was great to work with! She listened, explained, and found out any information we wanted. She wasn't pushy or pressuring, she let us take our t Ashley was great to work with! She listened, explained, and found out any information we wanted. She wasn't pushy or pressuring, she let us take our time and did all she could for us. The 2012 Expedition we bought was very nice and what was even better is they sold the vehicle originally, did all the scheduled maintenance on it and have the records to prove it. We will definitely be back when in the market again and would highly recommend Eddin's Ford and don't forget to ask for Ashley!! More
They saved me. I called the dealership to see if I had gap insurance on the Ford Transit I bought 18 months ago. I told them my car was likely to be totaled. The I called the dealership to see if I had gap insurance on the Ford Transit I bought 18 months ago. I told them my car was likely to be totaled. The simply asked are you going to need another vehicle. I said yes. They sent me an offer to sell a 2016 Transit just like the one which had been totaled. My 2015 Transit was formally totaled. I called and negotiated a price from their offer. They had all the paper work ready when I got there. The test drive took longer than the paperwork. Great service for someone with no extra time. That is 2 vehicles in less than 24 months and they will be my first call the next time too. More