Madison Ford
Madison, VA
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Everyone was very friendly and care about their customers I was treated with kindness and feel they care very much about their customers and made me feel very confident about my decision. Thanks for everyth I was treated with kindness and feel they care very much about their customers and made me feel very confident about my decision. Thanks for everything. More
Went Truck Shopping on a Saturday afternoon My wife and I stopped in Eddins Ford on a Saturday afternoon and Jason Whetzel showed us the F 150 and we looked at three different models on the lot. My wife and I stopped in Eddins Ford on a Saturday afternoon and Jason Whetzel showed us the F 150 and we looked at three different models on the lot. After seeing what options each had, Jason took the time to find what we really wanted, so we put together a list of all the options down to my color preference. Randy Ward then did some searching and found what appeared to be a close match and said they would try to obtain that vehicle for me. On the next business day, Monday, Jason called me saying they got the truck. So we made an appointment for me to come to the dealership on Tuesday. When we got there, and looked over the truck, I was ecstatic. My Black F150 3.5L V6 with bed liner, navigation, heated seats, remote start was not only a perfect match for me, I truly felt the dealership hit a grand slam home run in getting me in the EXACT truck I had always dreamed of owning. Obviously, I would highly recommend Eddins Ford. More
Help, consideration and knowledge Everyone involved in my purchase was so very helpful. I felt no pressure to make a quick decision. They answered all questions and helped me navigate Everyone involved in my purchase was so very helpful. I felt no pressure to make a quick decision. They answered all questions and helped me navigate through the sale with confidence. Thank you, John, Randy and Jonathan. More
A Great Experience! After visiting other Ford dealers who left a sour taste from their pushy sales techniques, buying a new Escape from Eddins Ford was a pleasurable and After visiting other Ford dealers who left a sour taste from their pushy sales techniques, buying a new Escape from Eddins Ford was a pleasurable and memorable experience. From the moment we arrived on the lot and were warmly greeted by Ashley Walker, we almost felt like members of the family. Everyone we dealt with seemed concerned with our needs, and that we would get the best and most appropriate vehicle at a most reasonable price (and quite a but less than those "pushy" dealers). You can be sure that we will be returning to Eddins. More
Used Ford purchase I recently purchased a used ford transit mini cargo van that was in great shape for a reasonable price. fast in and out processing for us! I recently purchased a used ford transit mini cargo van that was in great shape for a reasonable price. fast in and out processing for us! More
Very Satified Customer I came in knowing exactly the car I was interested in. Mark met us, car ready and waiting. Since I am old school and mechanically handicapped, he expl I came in knowing exactly the car I was interested in. Mark met us, car ready and waiting. Since I am old school and mechanically handicapped, he explained in detail all the bells and whistles involved with operating our Escape. He worked with us on getting us the best price he could and walked us through the paper work. This is actually the fourth used vehicle we have purchased from them and have never been disappointed. More
Excellent Experience We purchased a used car at Eddins and found the experience very good. Buying a car is not on my list of favorite things to do, it is probably closer We purchased a used car at Eddins and found the experience very good. Buying a car is not on my list of favorite things to do, it is probably closer to how some people view going to the dentist. But to my surprise, this wasn't the case. We had found a used car on-line that we were interested in and contacted Eddins. Ashley quickly got back with us and we made an appointment to see the car. Ashley had the car ready for us to look at and test drive (she had it inside out of the mist falling that day). We liked it and decided to buy if we could get the right price. Ashley worked with us on that in a very relaxed manner (no pressure) and met the price expectations that we could all agree on. I didn't feel we had to get in a haggling mode to get a reasonable deal which I appreciated because that is part of what I don't like about buying a car. Ashley took us in to see Georgie to get the finances taken care of. Again, there was no pressure , she was very kind and patient, very pleasant to deal with. After that Ashley patiently showed us all the features of the car before sending us on our way with the promise that we be sure to contact her if we ever have any questions. This was the most pleasant car buying experience I ever had. The people were all super pleasant to work with. Thanks! More
Excellent Service and Friendly people They went above and beyond to help me find the exact vehicle I was looking for and keep the payments in my budget. Very pleased with this dealership They went above and beyond to help me find the exact vehicle I was looking for and keep the payments in my budget. Very pleased with this dealership and my wonderful sales person! More
Great buying experience Great experience had great staff and good fair prices the trade of my vechicle was better than any of the other 3 dealers that had offered Great experience had great staff and good fair prices the trade of my vechicle was better than any of the other 3 dealers that had offered More
Superior Service, hands down the best! As a small business owner, good customer service is what separates my business from my compepetion, Eddins Ford has the same motto. From meeting John As a small business owner, good customer service is what separates my business from my compepetion, Eddins Ford has the same motto. From meeting John the salesman who was exceptional to the sales manager Jonathon who was knowledgable and friendly and don't forget about Gorgie in finance who was extremly nice and very effiecint. All and all it was the best experience I've ever had buying a truck. If you want a postive experience I highly recommend the qualified team at Eddins More