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Madera Toyota
Madera, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 18 reviews
Please don’t waste your time dealing with this madera toyota worst ever experience at any dealership. Saturday evening Michael nd Ram told us that they have one rav4 xse available in cavalry blue colour toyota worst ever experience at any dealership. Saturday evening Michael nd Ram told us that they have one rav4 xse available in cavalry blue colour which costs around 43 something nd after negotiation over the phone Ram told us he will get us $500 off of the cost. We told him we are coming from stockton nd we needed car same day if he is willing to negotiate .we will come Sunday morning nd take it.he said yes.we spoke several times over the phone and texts on Saturday evening. Sunday morning we reached at dealership met with Ram he said i told my boss to take 500 off nd will negotiate we took a test drive nd Josh showed up asking me if I wanted white rav4 he will trade blue rav4 to another dealership nd get white one. I said no i’ll take this i need it today im taking it. He again said we will deliver white RAV4 on Wednesday to you i said no i need it today that’s why im here. When we sat down on table to make a deal so apparently they added accessories overnight nd cost of rav4 went up to 47k then 45k.when I asked about the deal with ram that we did over the phone yesterday Josh said Ram’s job is only to bring customers.The behavior of the manager was surprisingly rude i never experienced such customer service at any dealership ever. Josh literally said im going to trade this blue RAV4 to another dealership nd get white from them nd will sell white RAV4 for even more price because people like white more. Simply just rip off customers 👎🏿 More
If I could rate it 0 stars, I would. I bought a used car from here and was back right away because of an issue with the car. They claimed to have inspected it before selling the car, but I bought a used car from here and was back right away because of an issue with the car. They claimed to have inspected it before selling the car, but obviously there were still problems with it. They did not try to help me get the car fixed and refused to be held accountable. ONE OF THE WORST DEALERSHIPS! More
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I originally got an offer from another dealership and was able to get an even better deal all from the help of Alex! He was a pleasure to work with and was very understanding! Thank you for all the effort! able to get an even better deal all from the help of Alex! He was a pleasure to work with and was very understanding! Thank you for all the effort! More
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This dealership was very communicative and helpful in my car journey. I really appreciate everyone who took the time to help get exact what I wanted! car journey. I really appreciate everyone who took the time to help get exact what I wanted! More
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Alex was great! He answered any questions I had. Gave me a good chunk of information on the vehicle. Very helpful during the process before going in to the dealershi He answered any questions I had. Gave me a good chunk of information on the vehicle. Very helpful during the process before going in to the dealership I showed him what I wanted and he was able to find exactly what I wanted!! Favorite part has to be how he didn’t push me to get something I didn’t want. Thanks again for your great customer service! More
The car is going well so far but I still am figuring out how to set the screens and things. how to set the screens and things. More
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Working with Samantha was the best experience I could have asked for. I had been looking for a Toyota RAV4 Hybrid XLE Premium in lunar rock for so long and couldn’t find one for the life of me. I was one have asked for. I had been looking for a Toyota RAV4 Hybrid XLE Premium in lunar rock for so long and couldn’t find one for the life of me. I was one phone call away from giving up on my dream car and then I called Madera Toyota. Sure enough, they had one coming in! Finding a hybrid is hard enough but in Lunar Rock?! Unheard of! I set up an appointment with Samantha and we made a deal the very next day. I never felt pressured to buy anything and honestly, I appreciate how patient and thorough she was. Especially because I had so many questions! Seriously, if you’re wanting a haggle/stress free experience, ask for Samantha at Madera Toyota! Thank you Samantha and thank you Madera Toyota for helping me get my dream car! More