Macomb Automotive
New Haven, MI
Filter Reviews by Keyword
By Type
Showing 19 reviews
Overall I had a good experience. They are very upfront and honest, and they tell you from the beginning that the cars have salvaged titles and are sold as is. I brought my car in Aug They are very upfront and honest, and they tell you from the beginning that the cars have salvaged titles and are sold as is. I brought my car in August, and it had a problem on the test drive with the air conditioning. They fixed it as promised after I brought the car. They offered me a loaner while I waited. The manager is a little spicy for my taste, but she means well and is very efficient. I had a great experience all the way around. Highly recommend. More
I work in sales, drive thousands of miles a year making it necessary to purchase another car every 2-3 years. I have purchased many used cars, and I recently purchased a 2018 Ford Edge from Macomb Auto Gro it necessary to purchase another car every 2-3 years. I have purchased many used cars, and I recently purchased a 2018 Ford Edge from Macomb Auto Group. I have read other reviews, and its obvious that these buyers are not seasoned or have experience with purchasing a used vehicle. Macomb Has been in business for many years because they are honest and straight forward about what type of car they are selling. Their excellent prices are excellent for the reasons they clearly state on their vehicle descriptions as well as on the home page. They state the vehicles are inspected, and they are. However since they are not new vehicles you are going to have minor cosmetic issues that any human being may over look. once again though you have to keep in mind that the prices are far below the Kelly Blue Book. The vehicle I purchased had a few minor plastic cosmetic issues that needed attention, and a good detailing. In fact I even called Kathy for help with the missing wheel lock key, and she offered to pay my entire Belle Tire Bill after I had purchased the vehicle. If you are willing to put a little work into washing, and cleaning the car along with a few minor other items you can save yourself thousands of dollars purchasing a vehicle from Macomb Auto Group. I am very satisficed with my purchase, and would 100% purchase my next vehicle from them. I suggest you also purchase your next vehicle from Macomb Auto Group. Take it from a person who has purchased many many cars over the years! More
I had to find out the cars history on my own. Discovered a rebuilt/salvaged title cuz of two accidents and the car also being stolen at one point. Most of the ins. companies refused to insure cuz Discovered a rebuilt/salvaged title cuz of two accidents and the car also being stolen at one point. Most of the ins. companies refused to insure cuz of the title. And I had to file a dispute with my credit union to get my deposit back. They refused to refund it even though they never disclosed that they wouldnt refund it. Not very honest. More
Professional and thorough, great transaction between purchase and multi state delivery. Would highly recommend you visit Macomb auto sales, they are a step above the rest and wont let you down! purchase and multi state delivery. Would highly recommend you visit Macomb auto sales, they are a step above the rest and wont let you down! More
Very professional. I appreciated the upfront breakdown of costs- no hidden fees or extras were added without permission. This doesn’t happen at every dealership. Kathy was very friendly, professional, and no costs- no hidden fees or extras were added without permission. This doesn’t happen at every dealership. Kathy was very friendly, professional, and not aggressive with her approach. I felt very relaxed throughout the process. Kathy went above and beyond in producing printing and faxing all paperwork. This will be the first dealer I return to for a great quality used vehicle. Truly a 5 star dealer More
Best price, above and beyond service, would recommend to everyone. We've bought two vehicles from them. So happy we live close to this dealership. everyone. We've bought two vehicles from them. So happy we live close to this dealership. More
***Warning Avoid At All Cost***They sold me a car with ***Warning Avoid At All Cost*** They sold me a car with tires too big for my car. This caused the tires to be ripped by the suspension when driving ***Warning Avoid At All Cost*** They sold me a car with tires too big for my car. This caused the tires to be ripped by the suspension when driving and have the potential for a blowout. When I had the tires replaced professionally I was told that they wouldn't refund me the money for the tires and that I better call Sam. If you care about your life or the lives of your love ones please avoid this place. They don't care about anything but getting your money. Be smart and shop somewhere that will care about your safety. More