Mac Haik Toyota - Service Center

Great job Great service today. Took a bit longer than I thought, but they did what needed to be done. Service tech tried to find the problem and I did a test Great service today. Took a bit longer than I thought, but they did what needed to be done. Service tech tried to find the problem and I did a test drive and of course it didn't do what it has been doing for me, and he told me to keep a log and bring it back and he would find out what the problem is. More

Professional My vehicle was brought in for an oil and filter change. I addressed an issue that concerned me and Mr. Carlysle, said he would look into it. The serv My vehicle was brought in for an oil and filter change. I addressed an issue that concerned me and Mr. Carlysle, said he would look into it. The service was performed in a timely manner and Mr. Carlysle took care of everything. Great job. More

I didnt even warm the chair..lol!!! John and staff were very friendly.....i went as a walk-in and was helped immediately. I also think the price was great!!! Thank you very much!!! John and staff were very friendly.....i went as a walk-in and was helped immediately. I also think the price was great!!! Thank you very much!!! More

Super easy & helpful service Janie was helpful with my issue & outlined future maintenance for me so I could more easily budget for it. Janie was knowledgeable & put me at ease wh Janie was helpful with my issue & outlined future maintenance for me so I could more easily budget for it. Janie was knowledgeable & put me at ease when I felt really stressed about my car trouble. I will definitely return to see Janie again!! More

Exceptional Customer Service I spoke with Janie Elizondo over the phone with an issue of a loud rattling I was hearing. Not only was she very professional and pleasant to speak wi I spoke with Janie Elizondo over the phone with an issue of a loud rattling I was hearing. Not only was she very professional and pleasant to speak with, she also expressed a genuine concern to help with resolving my issue. She immediately scheduled a service appointment and within a couple of hours we were at the dealership. Janie greeted my wife and I with a big smile and wasted no time to get our vehicle in the shop and looked at. She kept us updated several times during the wait making the wait time seem to go by quickly. Thank you Janie for a hassle free experience. More

Amber master warning &P lock malfunction dashlights Took my 2013 Prius in with the above warning lights. They did a diagnostic test and said they found no problem. Problem hasn’t repeated. Took my 2013 Prius in with the above warning lights. They did a diagnostic test and said they found no problem. Problem hasn’t repeated. More

Excellent service Janie Elizondo is the best service advisor I have ever worked with anywhere. She always comes through when needed and goes above and beyond to make s Janie Elizondo is the best service advisor I have ever worked with anywhere. She always comes through when needed and goes above and beyond to make sure that things are done well and all issues are resolved. My vehicle's check engine light came on when I was driving to work last Friday, and I called Janie as soon as I could to ask what I should do. She checked with the technicians to see whether it would be safe for me to drive my vehicle in to the dealership or have it towed. By the time I got it there, she already had the service scheduled and had arranged a ride to get me home. Next morning the vehicle was repaired, and I was back on the road again that afternoon. Janie takes great care of her customers, and I trust her absolutely. More

Quick, professional and simple. This service was for the oil and filter change with tire rotation and multi point inspection. Total time was about an hour which included an explanati This service was for the oil and filter change with tire rotation and multi point inspection. Total time was about an hour which included an explanation of services and the inspection. The service rep was very nice and polite. I'll be back! More

Quick and easy The price was what i was quoted. Pleased is an understatement, surprised is a fact. Hope to not have to have another great experience for a long time The price was what i was quoted. Pleased is an understatement, surprised is a fact. Hope to not have to have another great experience for a long time since it was a repair done on my sons car. More

Great experience Very helpful agents. Courtesy shuttle leaving center was very good. Just ok on the return. A little jersey in the ride and driver was very tired. Ever Very helpful agents. Courtesy shuttle leaving center was very good. Just ok on the return. A little jersey in the ride and driver was very tired. Everything completed in timely manner and satisfactory results. More