
Mac Haik Ford
Houston, TX
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My salesman juan sanchez went that extra mile to help me choose out the correct vehicle for my liking doing follow ups I strongly recommend him if interested in a vehicle choose out the correct vehicle for my liking doing follow ups I strongly recommend him if interested in a vehicle More
Terrible service, I was ignored for 15 minutes and then was told I needed to leave my vehicle there for 3-4 days before it would even be looked at. No loaners, no rentals. This is my only vehicle and I hav was told I needed to leave my vehicle there for 3-4 days before it would even be looked at. No loaners, no rentals. This is my only vehicle and I have 2 children and a job. How does that work? The employee was rude and condescending. Not to mention the $168 charge to just look at the car before they even tell you what's wrong with it. I'll be taking my business elsewhere. More
Had a great experience purchasing my 2033 F150. Sebastian did a wonderful job getting me in and out while also entertaining my four year old while I finished the paperwork. Sebastian did a wonderful job getting me in and out while also entertaining my four year old while I finished the paperwork. More
Ellis is a true sales professional. Kept me updated consistently on when my Bronco would arrive. I have bought two vehicles in the past couple of years and will continue to do so. They Kept me updated consistently on when my Bronco would arrive. I have bought two vehicles in the past couple of years and will continue to do so. They made the process simple from beginning to end including finance dept. More
Usually the service is pretty good. But this time when I pulled into the service department, I had to wait about 10 minutes as all the service advisors just looked at me from their desk But this time when I pulled into the service department, I had to wait about 10 minutes as all the service advisors just looked at me from their desks or just walked by. I was the only car there. And apparently, everything you ask them to look at is a separate $168 charge. More