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Mac Haik Ford

Houston, TX

4.2
480 Reviews

10333 Katy Fwy

Houston, TX

77024

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Showing 480 reviews

October 18, 2022

Very frustrating experience. I took my Ford F150 in due to a safety recall and it ended up costing me $2000 in repair bills the next day. Very untrustworthy and disappointing. More

by ghillman29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Scanlin - Fixed Operations Director
Nov 03, 2022 -

ghillman29 responded

I contacted the service manager about my frustration and he was very gracious and offered to pay for the additional work that I needed to have finished. I appreciated the good gesture and thanked them for helping on the additional costs. Thank you Mac Haik Ford and Paul Scanlin.

October 18, 2022

Not happy at all. Basically got forced to purchase, 9/30/22 a way overpriced, overrated Escape that drives and feels like I am driving a go-cart. which I hate all due More

by Karron
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed -
October 03, 2022

Servicio al cliente excelente! El Sr. Olivares de lo más atento y servicial, súper recomendado! More

by freyresara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Olivarez
October 02, 2022

Excellent and knowledgeable staff that takes the customers needs and wants into account. Truly enjoyable and rewarding experience purchasing a 2022 Ford Bronco from then. More

by charlie.westmoreland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Muesse
October 01, 2022

The service was really good. The vehicle was clean and the sales rep gave a good overview on the vehicle. More

by Wayne17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael
September 30, 2022

Brandon is by far one of the best salesman I have worked with! He definitely suckered us into not one but two new cars in a matter of 4 months, but he got us exactly where we wanted to be price wise and veh More

by Jalowy97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
September 26, 2022

Luis was a great salesman. Got straight to the point and made the overall experience short and sweet. More

by Bryant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Delgato
September 26, 2022

I am truly happy for the way we were treated. .. Josh Ross is an amazing salesman and everything went so smooth! More

by deehalbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Ross
September 22, 2022

Feel like I got taken on the vehicle I bought. Value was 7000.00 less than what I paid for it More

by jkjr1961
Friendliness
Recommend Dealer
No
Employees Worked With
Not listed
August 22, 2022

Customer service was top notch. Great experience will definitely recommend and buy from them again. More

by heskengroupinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Montoya
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