Mac Haik Ford
Houston, TX
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This is by far the best dealership I have been to in my car buying experience. The prices were the best in town and the sales staff was extremely friendly without any hassle. Highly recommended! car buying experience. The prices were the best in town and the sales staff was extremely friendly without any hassle. Highly recommended! More
My experience with Mac Haik Ford was exceptional. I would recomend seeing Darrel Babineax in sales. Darrel did a great job helping me locate the truck I was looking for, and had my best interest in mi would recomend seeing Darrel Babineax in sales. Darrel did a great job helping me locate the truck I was looking for, and had my best interest in mind. He did a great job! Finance did a good job as well. I would recommend this dealership to anyone. More
easiest car deal yet John O'Donnell did what he said first time no haggle very fast and freindly service Would do it again. Great internet pricing makes car buying easy first time no haggle very fast and freindly service Would do it again. Great internet pricing makes car buying easy More
Darrel, was very thoughtful and knowledgeable. When he first approached me he allowed me to explain my needs. He never interupted or told me what to do he, listened. Once I finished talking Darrel spoke first approached me he allowed me to explain my needs. He never interupted or told me what to do he, listened. Once I finished talking Darrel spoke to my mom and daughter. We test drove the car and he was very inviting and not over selling me, which is a plus. He explained every step that we were embarking on as we went. Nothing was hidden from us. This was a very enjoyable experience. When I felt like being discouraged he encouraged me to believe that the deal was possible. I have a car that I did not think Icould get. Thank you Darrel, you are a first class sales consultant and a pleasure to do business with. I love to work with someone who has integrity and truthfully that is hard to find in a car dealership. Thanks for making the experience enjoyable. More
Darrel was an excellent sales person, very helpful and honest. He took care of everything and after we made the purchase he has followed up with us in several occosions to make sure we are happy with the honest. He took care of everything and after we made the purchase he has followed up with us in several occosions to make sure we are happy with the car. More
Darrel was great, he was not pushy at all and was willing to go above and beyond to get the deal done. He followed up when we bought one car and found us the second one, even though I was very picky. Tim to go above and beyond to get the deal done. He followed up when we bought one car and found us the second one, even though I was very picky. Tim in Finance was great, he was thorough and professional. He made everything easy to understand and as quick as possible. I will only buy Fords from Mac Haik now!! More
The price was very fair and the staff was efficient and not aggressive. I was never pressured and they were quick with the additional work on the truck i wanted. not aggressive. I was never pressured and they were quick with the additional work on the truck i wanted. More
The buying process was made simple. Our needs were listened to and matched. We were able to pull into the dealership and our truck was ready. Edwin went above and beyond for all of us requests which listened to and matched. We were able to pull into the dealership and our truck was ready. Edwin went above and beyond for all of us requests which included a tight time schedule since we were driving in from out of town. We would definitely buy from them again! More
In search of a vehicle for our college student, we went to Mac Haik Ford. We knew what we wanted and we knew how much we could spend. The great folks at Mac Haik stepped up and made it happen. to Mac Haik Ford. We knew what we wanted and we knew how much we could spend. The great folks at Mac Haik stepped up and made it happen. More
Walked in to take a vehicle for a test drive and I had to find someone to help me. The young sales people were too busy tossing around the football in the back room (I am not old but don't appreciate being t find someone to help me. The young sales people were too busy tossing around the football in the back room (I am not old but don't appreciate being treated like I am not a serious customer). I took the vehicle for a test drive and the sales person knew NOTHING about the vehicle. When I was checking it out, I found that the heater did not work even though they SAID they did a complete inspection before putting it up for sale. After the sales person lost his cell phone somewhere and was searching through the car for it, they made me wait while they checked the truck heater out and then took it across the street to a Honda dealership. While I was waiting, I was told by another sales person that if it cost too much to fix they would sell the vehicle at auction. I left not knowing what was going on and although I was told someone would call by the end of the day whether or not they knew what the problem was - noone called. Could be because the sales person scribbled my first name and phone number on a scrap paper on his desk. By the next evening I still had not heard from anyone so I called them back and asked for the Used Car sales manager because I did not want to deal with the kid salesman that did not obviously know how to treat a potential customer. I told the sales manager about the events of the day before and I got no apologies or explainations. I was told the bill was $500 for the Honda repairs and they would not go down on their price for the vehicle. I asked why two of the tires were cracking and old and I was told that if I wanted to give them another $500 they would replace them. Needless to say they could have given the truck to me for free and I would not have taken it. Apparently they are not there to sell good used inspected cars, they are there to play football. I did NOT get a "good Mack Haik feeling"! I went down the street to Katy and bought the same vehicle at the Honda dealership because they wanted my business and money. More