Mac Haik Ford

Had very bad experience with servive dept. Spent a great deal for repair on blown inter-cooler ($4800). Four months later, and while on a trip to Idaho with 5th wheel trailer experienced problems. Ford de deal for repair on blown inter-cooler ($4800). Four months later, and while on a trip to Idaho with 5th wheel trailer experienced problems. Ford dealership there said it was a previous repair that had failed. They redid the bypass ($1200) and then showed me the turbo blades that had been chewed up by a foreign object. Tech pulled a screw out of the turbo and said he thought this had been left by previous repair. Installed new turbo blades ($1300) and went on my way. When got back to Mac Haik in Georgetown, I explained the entire situation to the service manager who said... Too bad, not our fault, screw probably got sucked in from the "outside", or something else caused the turbo damage. The only way for that to happen is to come through the air filter...and there was NO damage to the filter!! Although they were courtious... I was out of luck. After this experience, I would never purchase a vehicle from this company, nor would I ever go there for service!!! More

Mac Haik Ford gave me the best deal in the Houston ares. Internet pricing was exactly what the vehicle cost. No gimmicks or games no unwanted add ons . They were very organized and absolutely no high pressu Internet pricing was exactly what the vehicle cost. No gimmicks or games no unwanted add ons . They were very organized and absolutely no high pressure. A very pleasant buying experience. Jimmy More

I had taken my vehicle to other dealerships who could not get to my truck for several days prior to Mac haik. When I walked into the truck/diesel office I was quickly greeted by Lindsey, who was with another get to my truck for several days prior to Mac haik. When I walked into the truck/diesel office I was quickly greeted by Lindsey, who was with another customer and said she'd be right with me. They were fairly busy that day so I didnt mind waiting. I didnt expect them to get to it that same day as my past experiences with dealerships has led me away from same day service. I received a phone call around 2 just to give me an update on my truck and that they hadnt gotten a chance to look at it but that they would keep me updated. I was pleased with that alone, but then received another phone call a few hours later to let me know what was wrong with my truck. When I was clueless as to what an EGR Valve even was or why it would go bad I was ultimately surprised when this young girl was able to answer all of my questions. The dealership personnel, both Lindsey and Jason, were very educated and knowledgeable of the repairs and provided excellent customer service. They make you feel like you're their only customer. I will definitely be returning to Mac Haik Ford for any future repairs/services. More

This is by far the best dealership I have been to in my car buying experience. The prices were the best in town and the sales staff was extremely friendly without any hassle. Highly recommended! car buying experience. The prices were the best in town and the sales staff was extremely friendly without any hassle. Highly recommended! More

My experience with Mac Haik Ford was exceptional. I would recomend seeing Darrel Babineax in sales. Darrel did a great job helping me locate the truck I was looking for, and had my best interest in mi would recomend seeing Darrel Babineax in sales. Darrel did a great job helping me locate the truck I was looking for, and had my best interest in mind. He did a great job! Finance did a good job as well. I would recommend this dealership to anyone. More

easiest car deal yet John O'Donnell did what he said first time no haggle very fast and freindly service Would do it again. Great internet pricing makes car buying easy first time no haggle very fast and freindly service Would do it again. Great internet pricing makes car buying easy More

Darrel, was very thoughtful and knowledgeable. When he first approached me he allowed me to explain my needs. He never interupted or told me what to do he, listened. Once I finished talking Darrel spoke first approached me he allowed me to explain my needs. He never interupted or told me what to do he, listened. Once I finished talking Darrel spoke to my mom and daughter. We test drove the car and he was very inviting and not over selling me, which is a plus. He explained every step that we were embarking on as we went. Nothing was hidden from us. This was a very enjoyable experience. When I felt like being discouraged he encouraged me to believe that the deal was possible. I have a car that I did not think Icould get. Thank you Darrel, you are a first class sales consultant and a pleasure to do business with. I love to work with someone who has integrity and truthfully that is hard to find in a car dealership. Thanks for making the experience enjoyable. More

Darrel was an excellent sales person, very helpful and honest. He took care of everything and after we made the purchase he has followed up with us in several occosions to make sure we are happy with the honest. He took care of everything and after we made the purchase he has followed up with us in several occosions to make sure we are happy with the car. More

Darrel was great, he was not pushy at all and was willing to go above and beyond to get the deal done. He followed up when we bought one car and found us the second one, even though I was very picky. Tim to go above and beyond to get the deal done. He followed up when we bought one car and found us the second one, even though I was very picky. Tim in Finance was great, he was thorough and professional. He made everything easy to understand and as quick as possible. I will only buy Fords from Mac Haik now!! More

The price was very fair and the staff was efficient and not aggressive. I was never pressured and they were quick with the additional work on the truck i wanted. not aggressive. I was never pressured and they were quick with the additional work on the truck i wanted. More