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Mac Haik Ford
Houston, TX
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They don't even deserve one star, but the site makes you rate at least one. If you're looking for an honest dealership - DO NOT go to Mac Haik!! We were buying a car for our son, and once he test drov you rate at least one. If you're looking for an honest dealership - DO NOT go to Mac Haik!! We were buying a car for our son, and once he test drove it and fell in love with it, they raised our agreed upon price, which was the Internet advertised price, $1000 and the spray in bed liner that was originally included was no longer included. When I complained to the GM, he didn't see anything wrong with that. Save yourself some trouble and some money and go anywhere else. I've got that Mac Haik feeling alright, and there is nothing good about it!!! And don't trust my word, look at other reviews, there are many poor reviews! I wish I had looked before I wasted my time and gas driving down there!! More
This dealership attracts you by advertising low prices, but then they make it up offering you a pittance for you trade in. If you want a fair value for your trade in, you should at least double the price t but then they make it up offering you a pittance for you trade in. If you want a fair value for your trade in, you should at least double the price they offer you. Or just stay away. Personal experience. More
There were many problems with my experiance at this dealership, Pay attention and make sure all paperwork is done properly. contact the general manager with your complaints to get them resolved. Af dealership, Pay attention and make sure all paperwork is done properly. contact the general manager with your complaints to get them resolved. After contacting the general manager I would rate them higher it is sad though it took the big boss to fix problems. More
No haggling, honest, patient, would definitely come back for my next vehicle and will recommend them to others. The whole process took less than two hours total. The vehicle was ready when I requested it an for my next vehicle and will recommend them to others. The whole process took less than two hours total. The vehicle was ready when I requested it and the preparation was excellent. More
Had very bad experience with servive dept. Spent a great deal for repair on blown inter-cooler ($4800). Four months later, and while on a trip to Idaho with 5th wheel trailer experienced problems. Ford de deal for repair on blown inter-cooler ($4800). Four months later, and while on a trip to Idaho with 5th wheel trailer experienced problems. Ford dealership there said it was a previous repair that had failed. They redid the bypass ($1200) and then showed me the turbo blades that had been chewed up by a foreign object. Tech pulled a screw out of the turbo and said he thought this had been left by previous repair. Installed new turbo blades ($1300) and went on my way. When got back to Mac Haik in Georgetown, I explained the entire situation to the service manager who said... Too bad, not our fault, screw probably got sucked in from the "outside", or something else caused the turbo damage. The only way for that to happen is to come through the air filter...and there was NO damage to the filter!! Although they were courtious... I was out of luck. After this experience, I would never purchase a vehicle from this company, nor would I ever go there for service!!! More
Mac Haik Ford gave me the best deal in the Houston ares. Internet pricing was exactly what the vehicle cost. No gimmicks or games no unwanted add ons . They were very organized and absolutely no high pressu Internet pricing was exactly what the vehicle cost. No gimmicks or games no unwanted add ons . They were very organized and absolutely no high pressure. A very pleasant buying experience. Jimmy More
I had taken my vehicle to other dealerships who could not get to my truck for several days prior to Mac haik. When I walked into the truck/diesel office I was quickly greeted by Lindsey, who was with another get to my truck for several days prior to Mac haik. When I walked into the truck/diesel office I was quickly greeted by Lindsey, who was with another customer and said she'd be right with me. They were fairly busy that day so I didnt mind waiting. I didnt expect them to get to it that same day as my past experiences with dealerships has led me away from same day service. I received a phone call around 2 just to give me an update on my truck and that they hadnt gotten a chance to look at it but that they would keep me updated. I was pleased with that alone, but then received another phone call a few hours later to let me know what was wrong with my truck. When I was clueless as to what an EGR Valve even was or why it would go bad I was ultimately surprised when this young girl was able to answer all of my questions. The dealership personnel, both Lindsey and Jason, were very educated and knowledgeable of the repairs and provided excellent customer service. They make you feel like you're their only customer. I will definitely be returning to Mac Haik Ford for any future repairs/services. More
This is by far the best dealership I have been to in my car buying experience. The prices were the best in town and the sales staff was extremely friendly without any hassle. Highly recommended! car buying experience. The prices were the best in town and the sales staff was extremely friendly without any hassle. Highly recommended! More
My experience with Mac Haik Ford was exceptional. I would recomend seeing Darrel Babineax in sales. Darrel did a great job helping me locate the truck I was looking for, and had my best interest in mi would recomend seeing Darrel Babineax in sales. Darrel did a great job helping me locate the truck I was looking for, and had my best interest in mind. He did a great job! Finance did a good job as well. I would recommend this dealership to anyone. More
easiest car deal yet John O'Donnell did what he said first time no haggle very fast and freindly service Would do it again. Great internet pricing makes car buying easy first time no haggle very fast and freindly service Would do it again. Great internet pricing makes car buying easy More