Mac Haik Ford

Above and beyond! Carlos Bermúdez absolutely killed, he made the impossible possible and got me the best deal I needed. I went from driving a sedan to a small SUV after Carlos Bermúdez absolutely killed, he made the impossible possible and got me the best deal I needed. I went from driving a sedan to a small SUV after the start of my family and Carlos helped me get a safe family car that was also sporty and with a great deal. Thanks to everyone at MacHaik! More

Great experience at Mac Haik The people at the Mac Hail dealership went above and beyond for me. I was in a big hurry because we had come to see the Astros play.sp I let them know The people at the Mac Hail dealership went above and beyond for me. I was in a big hurry because we had come to see the Astros play.sp I let them know what time I had to leave which seemed like impossible time line.but they all worked together to get me through finance in time for the game. More

The best experience ever buying a car I was looking for a very specific vehicle. Ford Edge sport white with 21''wheels and I found 3 on internet, one in Mac Haik. Went to Mac Haik and I was looking for a very specific vehicle. Ford Edge sport white with 21''wheels and I found 3 on internet, one in Mac Haik. Went to Mac Haik and Esteban received me. Unfortunately he couldn't find the car as it was supposed sold. Esteban, gave me all the attention needed and said he would find out another car like this for me. Long history short, this car was been purchased by another person but he was not approved and Esteban was able to find this out and secured the car for me. I test drove it and decided to buy. Didn't have all docs with me in the first day I went there, so I would have to come back. Went home and next day, Esteban called me and asked me to send all docs to his e-mail so he could make sure all would be approved before I got there. When I arrived to the store, the car was ready to be delivered (including all checks and cleaning) and I was approved already. (Previous experience in Autonation, took me 5v hours from the time I decide to the moment I left the dealership)). Brought the car home and few days later discovered it has a minor problem in one sensor and a small scratch. Called Esteban, and he took the ownership to organize everything with the maintenance and body shop departments, and also got approval to give me a rental car (another edge) during the time of the repair (few days). So, I can certainly say he went beyond what other people would do. If you want to buy a Ford, and want to be very well treated without all that pressure to force you to buy, go in Mac Haik and look for Esteban. I bought my old car in Autonation and now I was looking for cars for months and I can tell, it's a huge, huge diference. More

Love our new Fusion!! I was very impressed with our sales person Esteban Negrete. We corresponded with him via text about our choices of Fords to look at and when we arrive I was very impressed with our sales person Esteban Negrete. We corresponded with him via text about our choices of Fords to look at and when we arrived he had them at the front of the showroom lot ready for a test drive. He was patient and very professional. Thank you Esteban for making our experience so enjoyable. More

Great customer service! Have had the best experience purchasing cars from MacHaik Ford with my salesman Roy Casas. He is AWESOME. I will only buy from this guy!! Have had the best experience purchasing cars from MacHaik Ford with my salesman Roy Casas. He is AWESOME. I will only buy from this guy!! More

Excellent service. Our entire buying experience was quick and easy. We have never seen a start to finish signing within 2 hours before. I would definitely recommend and Our entire buying experience was quick and easy. We have never seen a start to finish signing within 2 hours before. I would definitely recommend and will return. More

Long but rewarding The salesman, Ellis Joubert, was very nice. He didn't pressure me at any time. He was very knowledgeable and didn't rush us at all. He explained ever The salesman, Ellis Joubert, was very nice. He didn't pressure me at any time. He was very knowledgeable and didn't rush us at all. He explained everything to us and repeated when we asked. (My daughter was with me). The finance person was nice. He didn't make us feel like we needed to hurry. He also was very helpful and polite. This is the most comfortable I have ever felt buying a car and I love it. At the end of the process Mr. Joubert went through all the bells and whistles. He repeated information for me several times. It was a positive experience. God is good! More

This was the most honest sales experience I ever had! Long story short... I live in the DFW area about 250 miles away from Houston. I had been searching for a new mustang GT premium for a few weeks when I Long story short... I live in the DFW area about 250 miles away from Houston. I had been searching for a new mustang GT premium for a few weeks when I stumbled across Mac Haik's dealership. They had the exact mustang that I wanted, and for a price I couldn't believe. The car was listed for $32,880.00. Now, we all know that dealerships quote you one price online, and then it changes when you get there. However, that wasn't the case with Mac Haik. I had the pleasure of doing business with Esteban! I called the dealership to inquire on the price. Remember, I thought it was too good be true. Esteban assured me that this was the price (as all other dealers do to get you in the door) and that he wasn't in the business of playing games. Esteban assisted me with valuing my trade and applying for financing all the while, I'm in the office in Dallas. Esteban was very honest and forthwith with all negotiations and was very diligent in responding to all of my questions and correspondence. We got the deal done over the phone and I was able to pick my car up the next day. The next day I drove to Houston to pick up my car. It was already detailed and ready to go. Esteban checked my trade-in in and we proceeded to financing. I was there for an hour and a half (30 minutes of that was waiting for my bank to approve a transaction. I've bought a lot of cars from a lot of dealerships. This was by far the best sales and financing experience that I've ever had. Esteban, and Jesse in the finance department are stand up guys who don't mess around. If uou want a new or used Ford for the best price in the country. Go see Mac Haik! You won't be disappointed. They've earned my business for a lifetime. When I'm ready to buy my F-150, I'll be going to see Esteban and Mac Haik Ford in Houston! More

Best service experience EVER! My daughter and I went to look for a safer, more reliable vehicle and Abraham, a salesman with Mac Haik Ford, met us at the door. He was kind, patient My daughter and I went to look for a safer, more reliable vehicle and Abraham, a salesman with Mac Haik Ford, met us at the door. He was kind, patient, attentive to our needs, and an absolute delight to work with. My family has purchased vehicles from Mac Haik Ford since 1992 and we are consistently happy with the service we receive, so we keep going back. However, Abraham topped all our previous experiences. I could not say it enough-he treated us like family. More

Great experience and a great young sales person. Josh has been patient with me until I found the car I needed and helped me get a good price. Overall and very good experience. Josh has been patient with me until I found the car I needed and helped me get a good price. Overall and very good experience. More