Mac Haik Ford
Houston, TX
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New car purchase Third vehicle I have purchased from Lawrence Gallegos at Mac Haik Ford. As always, I received a very fair purchase price. Lawrence is an outstanding Third vehicle I have purchased from Lawrence Gallegos at Mac Haik Ford. As always, I received a very fair purchase price. Lawrence is an outstanding asset to the store. His and he store's customer service are excellent. I believe loyalty works both ways, and it is obvious Lawrence and Mac Haik feel the same. TVM. More
Second vehicle purchased from Mac Haik Have purchased two vehicles from Mac Haik. The purchase experience is easy and stream lined. The salesperson was knowledgeable about the vehicle I p Have purchased two vehicles from Mac Haik. The purchase experience is easy and stream lined. The salesperson was knowledgeable about the vehicle I purchased and was able to. Answer my questions. More
Another fantastic experience! This is our 6th car purchased from Mac Haik Ford. We drove from Austin to Katy to purchase this vehicle. Travis was a wonderful salesperson, not pus This is our 6th car purchased from Mac Haik Ford. We drove from Austin to Katy to purchase this vehicle. Travis was a wonderful salesperson, not pushy and extremely helpful. We will always continue to buy our vehicles from Mac Haik and will recommend them to all our friends and family for their great service and quality vehicles across the board. More
Very pleased ! I was purchasing a vehicle when I was on my way home the check engine light came on I was very disappointed I went back and spoke to Travis and a mana I was purchasing a vehicle when I was on my way home the check engine light came on I was very disappointed I went back and spoke to Travis and a manager the manager and Travis did everything to make us happy. We purchased another truck and left content thanks to Travis and his manager. More
Buyer Beware! Get an independent pre buy inspection before buying anything here. Was told the vehicle was fully serviced and ready to go, they bragged on their tec Get an independent pre buy inspection before buying anything here. Was told the vehicle was fully serviced and ready to go, they bragged on their tech. But I didn't make it 200 miles before the Check Engine and Service Now lights came on. Stopped at the brand dealer and was told the required repair was over $800! Get a great deal or a bumper to bumper warranty thrown in! More
Long Time Relationship I've been doing business with Mac Haik Ford for over 25 years. I wouldn't go back if I wasn't satisfied with the price and the service department. G I've been doing business with Mac Haik Ford for over 25 years. I wouldn't go back if I wasn't satisfied with the price and the service department. Go see Jim Talbot to purchase a new car or truck and Jerry Stryznicki for service. More
Service Department pathetic Was told by Paul Sokol to have my car in by 7AM and after his service men arrived at 8AM work would begin. That did not happen! Left several message Was told by Paul Sokol to have my car in by 7AM and after his service men arrived at 8AM work would begin. That did not happen! Left several messages throughout the day for Paul and never got a returned call from him. Finally at 4:30pm I finally talked with him and was advised that no one had looked at the vehicle since I brought in at 7AM. He said someone would get on it and maybe it would be ready the next day! If I had been told there were a huge backlog of people that had brought their cars in over the weekend and It would be a day or two, I would not have been upset about that. But that was not the case! Paul never mentioned how over loaded they were with other cars! THIS IS VERY POOR CUSTOMER SERVICE!! More
rude not trustworthy Purchased 2016 Explorer delta with Edi, he is rude and can not be trusted. Explained that we were using my credit union for financing and not to run Purchased 2016 Explorer delta with Edi, he is rude and can not be trusted. Explained that we were using my credit union for financing and not to run my credit . Not only did try run my credit they did it 3 times. Will never deal with Mac Haik again. There are to many other dealerships that will do as requested. More
Rude! I visited this dealership this past weekend for a used car. After test driving the car came the negotiations phase where the sales manager - Lee MerLo I visited this dealership this past weekend for a used car. After test driving the car came the negotiations phase where the sales manager - Lee MerLoo was outright rude and arrogant. The way he treated us during the negotiation was unacceptable. Salesman's job is to listen to his customers and give them a welcoming feeling even if they dont meet on the price. If the sales guy doesn't have this basic trait, he should better be doing something else or get some training. I wouldn't be coming to this dealership or any MacHaik showroom for that matter. More
Scott's the best I recently bought a f 250 and I searched all over the southern region for it. I am from louisiana and needed to do the sea all by phone. Scott Walker I recently bought a f 250 and I searched all over the southern region for it. I am from louisiana and needed to do the sea all by phone. Scott Walker was my Salesman and was absolutely amazing!! Other dealerships in the area made little effort to deal with me... I received great assistance in every which way that was possible and then showed up signed the papers and was off in no time into new truck.... There was no hassle and I received a great deal on a great vehicle. If anyone is going to buy a ford I highly recommend Scott Walker. This is the third new vehicle I have ever bought and am very pleased with the whole process. More