Mac Haik Ford

Great Experience. Ellis was very friendly,detailed and listen to every thing I said, which resulted in me getting, what I was looking for. He was also very knowledgeabl Ellis was very friendly,detailed and listen to every thing I said, which resulted in me getting, what I was looking for. He was also very knowledgeable about new technology the f150 has, which was refreshing. More

Shady sales practice/havent received vehicle yet I was given the last day of month pitch by salesman. Thinking I'm helping get him a sale we finally agreed to look at a vehicle that would be brought I was given the last day of month pitch by salesman. Thinking I'm helping get him a sale we finally agreed to look at a vehicle that would be brought in. All paperwork done, anticipating next day test drive maybe. As of yet I still haven't seen, driven, accepted or denied the vehicle. So a little surprised to see a survey request so soon since I don't believe I've bought the vehicle yet and certainly haven't seen it. I feel this practice is a little deceptive and I'm not happy about it. So fat vehicle is still on its way and I still have the right to refuse it. More

New car purchase Third vehicle I have purchased from Lawrence Gallegos at Mac Haik Ford. As always, I received a very fair purchase price. Lawrence is an outstanding Third vehicle I have purchased from Lawrence Gallegos at Mac Haik Ford. As always, I received a very fair purchase price. Lawrence is an outstanding asset to the store. His and he store's customer service are excellent. I believe loyalty works both ways, and it is obvious Lawrence and Mac Haik feel the same. TVM. More

Second vehicle purchased from Mac Haik Have purchased two vehicles from Mac Haik. The purchase experience is easy and stream lined. The salesperson was knowledgeable about the vehicle I p Have purchased two vehicles from Mac Haik. The purchase experience is easy and stream lined. The salesperson was knowledgeable about the vehicle I purchased and was able to. Answer my questions. More

Another fantastic experience! This is our 6th car purchased from Mac Haik Ford. We drove from Austin to Katy to purchase this vehicle. Travis was a wonderful salesperson, not pus This is our 6th car purchased from Mac Haik Ford. We drove from Austin to Katy to purchase this vehicle. Travis was a wonderful salesperson, not pushy and extremely helpful. We will always continue to buy our vehicles from Mac Haik and will recommend them to all our friends and family for their great service and quality vehicles across the board. More

Very pleased ! I was purchasing a vehicle when I was on my way home the check engine light came on I was very disappointed I went back and spoke to Travis and a mana I was purchasing a vehicle when I was on my way home the check engine light came on I was very disappointed I went back and spoke to Travis and a manager the manager and Travis did everything to make us happy. We purchased another truck and left content thanks to Travis and his manager. More

Buyer Beware! Get an independent pre buy inspection before buying anything here. Was told the vehicle was fully serviced and ready to go, they bragged on their tec Get an independent pre buy inspection before buying anything here. Was told the vehicle was fully serviced and ready to go, they bragged on their tech. But I didn't make it 200 miles before the Check Engine and Service Now lights came on. Stopped at the brand dealer and was told the required repair was over $800! Get a great deal or a bumper to bumper warranty thrown in! More

Long Time Relationship I've been doing business with Mac Haik Ford for over 25 years. I wouldn't go back if I wasn't satisfied with the price and the service department. G I've been doing business with Mac Haik Ford for over 25 years. I wouldn't go back if I wasn't satisfied with the price and the service department. Go see Jim Talbot to purchase a new car or truck and Jerry Stryznicki for service. More

Service Department pathetic Was told by Paul Sokol to have my car in by 7AM and after his service men arrived at 8AM work would begin. That did not happen! Left several message Was told by Paul Sokol to have my car in by 7AM and after his service men arrived at 8AM work would begin. That did not happen! Left several messages throughout the day for Paul and never got a returned call from him. Finally at 4:30pm I finally talked with him and was advised that no one had looked at the vehicle since I brought in at 7AM. He said someone would get on it and maybe it would be ready the next day! If I had been told there were a huge backlog of people that had brought their cars in over the weekend and It would be a day or two, I would not have been upset about that. But that was not the case! Paul never mentioned how over loaded they were with other cars! THIS IS VERY POOR CUSTOMER SERVICE!! More

rude not trustworthy Purchased 2016 Explorer delta with Edi, he is rude and can not be trusted. Explained that we were using my credit union for financing and not to run Purchased 2016 Explorer delta with Edi, he is rude and can not be trusted. Explained that we were using my credit union for financing and not to run my credit . Not only did try run my credit they did it 3 times. Will never deal with Mac Haik again. There are to many other dealerships that will do as requested. More