Mac Haik Ford
Houston, TX
Filter Reviews by Keyword
By Type
Showing 486 reviews
Best experience ever!!! I live in San Antonio. I Called Mac Haik to get info on a Expedition I found online. I was lucky to work with Esteban! He answered all my questions I live in San Antonio. I Called Mac Haik to get info on a Expedition I found online. I was lucky to work with Esteban! He answered all my questions, very kind and knowledgeble . To my surprise I paid for the Expedition the price it was advertised no hidden fees or BS. I let Esteban knew I was on my way to the dealer and when I got there all I had to do was sing the paperwork. Esteban had everything ready for me!! Awesome experience!!! Thank you Esteban!!! More
Good Service , Good deal very knowledgeable with the vehicle and helpful in getting the best deal, sales manager was also very helpful in making sure I got what I needed and w very knowledgeable with the vehicle and helpful in getting the best deal, sales manager was also very helpful in making sure I got what I needed and was leaving happy with my purchase. More
Good deal Good experience of a first car in U.S. He did his best. I got a great car here. The car just has 7 miles and I did a test drive and became 15 miles Good experience of a first car in U.S. He did his best. I got a great car here. The car just has 7 miles and I did a test drive and became 15 miles. It doesn't take a long time to get my car. More
Above and beyond! Carlos Bermúdez absolutely killed, he made the impossible possible and got me the best deal I needed. I went from driving a sedan to a small SUV after Carlos Bermúdez absolutely killed, he made the impossible possible and got me the best deal I needed. I went from driving a sedan to a small SUV after the start of my family and Carlos helped me get a safe family car that was also sporty and with a great deal. Thanks to everyone at MacHaik! More
Great experience at Mac Haik The people at the Mac Hail dealership went above and beyond for me. I was in a big hurry because we had come to see the Astros play.sp I let them know The people at the Mac Hail dealership went above and beyond for me. I was in a big hurry because we had come to see the Astros play.sp I let them know what time I had to leave which seemed like impossible time line.but they all worked together to get me through finance in time for the game. More
The best experience ever buying a car I was looking for a very specific vehicle. Ford Edge sport white with 21''wheels and I found 3 on internet, one in Mac Haik. Went to Mac Haik and I was looking for a very specific vehicle. Ford Edge sport white with 21''wheels and I found 3 on internet, one in Mac Haik. Went to Mac Haik and Esteban received me. Unfortunately he couldn't find the car as it was supposed sold. Esteban, gave me all the attention needed and said he would find out another car like this for me. Long history short, this car was been purchased by another person but he was not approved and Esteban was able to find this out and secured the car for me. I test drove it and decided to buy. Didn't have all docs with me in the first day I went there, so I would have to come back. Went home and next day, Esteban called me and asked me to send all docs to his e-mail so he could make sure all would be approved before I got there. When I arrived to the store, the car was ready to be delivered (including all checks and cleaning) and I was approved already. (Previous experience in Autonation, took me 5v hours from the time I decide to the moment I left the dealership)). Brought the car home and few days later discovered it has a minor problem in one sensor and a small scratch. Called Esteban, and he took the ownership to organize everything with the maintenance and body shop departments, and also got approval to give me a rental car (another edge) during the time of the repair (few days). So, I can certainly say he went beyond what other people would do. If you want to buy a Ford, and want to be very well treated without all that pressure to force you to buy, go in Mac Haik and look for Esteban. I bought my old car in Autonation and now I was looking for cars for months and I can tell, it's a huge, huge diference. More
Love our new Fusion!! I was very impressed with our sales person Esteban Negrete. We corresponded with him via text about our choices of Fords to look at and when we arrive I was very impressed with our sales person Esteban Negrete. We corresponded with him via text about our choices of Fords to look at and when we arrived he had them at the front of the showroom lot ready for a test drive. He was patient and very professional. Thank you Esteban for making our experience so enjoyable. More
Great customer service! Have had the best experience purchasing cars from MacHaik Ford with my salesman Roy Casas. He is AWESOME. I will only buy from this guy!! Have had the best experience purchasing cars from MacHaik Ford with my salesman Roy Casas. He is AWESOME. I will only buy from this guy!! More
Excellent service. Our entire buying experience was quick and easy. We have never seen a start to finish signing within 2 hours before. I would definitely recommend and Our entire buying experience was quick and easy. We have never seen a start to finish signing within 2 hours before. I would definitely recommend and will return. More
Long but rewarding The salesman, Ellis Joubert, was very nice. He didn't pressure me at any time. He was very knowledgeable and didn't rush us at all. He explained ever The salesman, Ellis Joubert, was very nice. He didn't pressure me at any time. He was very knowledgeable and didn't rush us at all. He explained everything to us and repeated when we asked. (My daughter was with me). The finance person was nice. He didn't make us feel like we needed to hurry. He also was very helpful and polite. This is the most comfortable I have ever felt buying a car and I love it. At the end of the process Mr. Joubert went through all the bells and whistles. He repeated information for me several times. It was a positive experience. God is good! More