Mac Haik Ford

Best experience thus far buying a new car Went to two other FORD dealerships prior to Mac Haik looking for a specific pickup truck. Set up an appointment with Ellis Joubert. He showed up and h Went to two other FORD dealerships prior to Mac Haik looking for a specific pickup truck. Set up an appointment with Ellis Joubert. He showed up and had everything ready that we had asked for prior to our arrival. He was a JOY to work with. The whole experience from start to finish was EASY, very unlike previous dealerships/car purchases in the past. We were pleasantly surprised. Highly recommend Ellis as your sales person and Mac Haik as your dealership! More

Great service in every department! From my Service Rep, Joan Crawford, to my Salesman, Lionel Rogers, it was a great experience. Everyone was helpful, knowledgeable, available, sincere, From my Service Rep, Joan Crawford, to my Salesman, Lionel Rogers, it was a great experience. Everyone was helpful, knowledgeable, available, sincere, and friendly. Thank you for helping me! I truly appreciate it! Leslie Locke More

John and Scott were awesome I went to the website and found the truck that my husband and I wanted. John went above and beyond to make sure that the deal was done before we drove I went to the website and found the truck that my husband and I wanted. John went above and beyond to make sure that the deal was done before we drove over from Santa Fe, TX. He and Scott made sure we got all the rebates we were eligible for. The people from lo jack had not called us after 3 days, we called and got almost immediate response from John and Scott, it was within an hour the lo jack people were calling to set up the appointment. Thanks so much for taking care of us. More

Amazing! They give you a warm welcome since you arrive at the dealership. Customer service is great. They guide you through every step of the process and are w They give you a warm welcome since you arrive at the dealership. Customer service is great. They guide you through every step of the process and are willing to answer any of your questions. They really focus on making you feel comfortable. More

Manuel17 We just purchased another new vehicle from Mac Haik Ford and the great team there. Carlos Bermudez helped us, yet again, being able to quickly locate We just purchased another new vehicle from Mac Haik Ford and the great team there. Carlos Bermudez helped us, yet again, being able to quickly locate our new Escape, while inventory was shrinking in the Harvey aftermath...Roy Childress provided all the needed accessories and Carlos in finance department made financing easy. We have purchased three vehicles through Carlos Bermudez in the last four months. On all dealing he has been prompt and responsive and the purchases have been very positive experiences. In our time of need, Mac Haik and their team really made a difference. Even our dog Benjamin was welcomed at the dealership! Thank you all!!! More

Good buying experience & customer service We were happy with our buying experience and with Ellis' customer service, as well as all of the other people's we dealt with throughout the process. We were happy with our buying experience and with Ellis' customer service, as well as all of the other people's we dealt with throughout the process. More

No haggle pricing I like the no haggle internet pricing and incentives, including the customer loyalty discount and flood victim employee pricing that even beat the alr I like the no haggle internet pricing and incentives, including the customer loyalty discount and flood victim employee pricing that even beat the already low no haggle price. The salesman, Ellis, and finance mgr, Jesse, were great to work with. Also thanks to Roy for catching that I already had the rubber floor mats I was looking to add! Only complaint was due to the high sales volume the transaction processing time was slower than expected. Overall very pleased with the experience and my new truck! More

Best salesman ever! Mr. Ellis is the best saleman ever. He goes out of his way to find the car you want. I always have a great buying experience at Mac Haik. Mr. Ellis is the best saleman ever. He goes out of his way to find the car you want. I always have a great buying experience at Mac Haik. More

Quick and Easy Purchase Can't say enough about Roy Casas and the level of service given at Mac Haik! Greatly appreciate the attention to detail and the effort to get me in an Can't say enough about Roy Casas and the level of service given at Mac Haik! Greatly appreciate the attention to detail and the effort to get me in and out of the dealership as quick as possible. More

Excellent Customer Service I experienced excellent customer service at this dealership and highly recommend buying a car here. I bought my first car here from Gary Randall and h I experienced excellent customer service at this dealership and highly recommend buying a car here. I bought my first car here from Gary Randall and he was so helpful. He assisted in my vehicle search, helping me decide which vehicle fit me the best. He gave us a very reasonable price and made the car buying process not stressful at all. I definitely recommend Gary! More