Mac Haik Ford
Houston, TX
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DO NOT GET YOUR VEHICLE SERVICED HERE! THEY ARE WORSE THAN THE STEREOTYPE OF THE xxxxxxxx MECHANICS YOU SEE IN MOVIES! Nothing but lies and unethical practices. I took my truck in to have THEY ARE WORSE THAN THE STEREOTYPE OF THE xxxxxxxx MECHANICS YOU SEE IN MOVIES! Nothing but lies and unethical practices. I took my truck in to have an electrical problem looked at because my computer was generating a code that there was an issue with the panel cluster.. I had the codes printed and ready to turn in when I arrived, as I had already checked fuses/relays etc myself. Was told there would be a $179 diagnostic fee. Ended up paying $1K JUST FOR DIAGNOSTICS which determined that the issues was THE INSTRUMENT PANEL LIKE I TOLD THEN WHEN I DROPPED IT OFF. The sales guy told me 2 business days to fix then disappeared for over two weeks! After calling and calling and calling, he finally calls me back to let me know I should be “next in line” after OVER A WEEK. It took them another week and a half to repair it, so between overnight fees and the ridiculous diagnostic fees I spent $1900 dollars for them to fix what I told them to fix 3 weeks earlier. These guys are a total scam. My sales guy was rude and unprofessional; the general attitude at Max Haik seems to look down on us lowly citizens. More
Excellent service throughout. From initial contact to finding exact truck I wanted was only a couple of days. Business side of the purchase was smooth and effortless. Service depa From initial contact to finding exact truck I wanted was only a couple of days. Business side of the purchase was smooth and effortless. Service department is always Amazing More
It was a very good experience working with Mac Haik ford. Sales team and finance was very professional. I was in and out with in an hour or so. Sales team and finance was very professional. I was in and out with in an hour or so. More
We had a great experience buying a used Nissan Titan Pro 4X with our salesman, Tamel Dortch. He was honest and straight forward without any xx. Great deal. Will call on him when we are in need of another 4X with our salesman, Tamel Dortch. He was honest and straight forward without any xx. Great deal. Will call on him when we are in need of another vehicle. Thanks, Tamel. More
Worst service department I have ever experienced. third time to visit with an appointment made a week ago. Basically told that would have to leave car for a week to get a computer update loaded in w third time to visit with an appointment made a week ago. Basically told that would have to leave car for a week to get a computer update loaded in while stuffing his face with a donut. More