Mac Haik Ford

Friendly staff Aladdin did a great job in every way possible. I brought my wife and kids with me to the dealership, and my kids started to get antsy while an issue w Aladdin did a great job in every way possible. I brought my wife and kids with me to the dealership, and my kids started to get antsy while an issue with a recal on the vehicle I was purchasing was being handled. Aladdin made arrangements to get us into a loaner vehicle so that we could go get a bite to eat while we waited. We also received a very fair value on our trade in. Overall a very positive experience. More

Great Salesperson I was very impressed with Aladdin Atassi, my salesperson, at Mac Haik Ford. I have never met a salesperson who was more knowledgeable about the truck I was very impressed with Aladdin Atassi, my salesperson, at Mac Haik Ford. I have never met a salesperson who was more knowledgeable about the truck I was buying. During the test drive he was able to demo the most important features of the truck while sitting in the back seat! The remaining part of negotiating and closing the deal was straight forward, honest and painless. Go see him if you need a vehicle. More

Mixed Review of Service Dept. Scheduled an appt. for service with service advisor, Paul Sokol. I let him know I would need a loaner in accordance with my service plan, which he sa Scheduled an appt. for service with service advisor, Paul Sokol. I let him know I would need a loaner in accordance with my service plan, which he said he would arrange, and to ask for him when I brought in my car. He told me the recall work would take half a day. Arrived on my scheduled day/time and asked for Paul. After waiting over 15 minutes for Paul to show up, another employee stepped in to help. When I went to the rental car counter, no car had been reserved, and they did not have one in the price range allowed by my service plan. Big Kudos to Dan and Jordan in that department. They were awesome. They took care of me without penalty. Waited to hear from Paul Sokol about the status of the repairs and finally called him at 5 p.m. As he was looking on the computer, he made the comment, "Oh your car was the one which we caught on fire and ended up in a ditch," and then chuckled. I didn't think the comment was funny or appropriate. He then said my car had not been worked on that day, that it would be worked on first thing the next day, and that he would call me and keep me updated on the status. This meant rearranging my schedule for a second day which I could have done more easily if I had received a courtesy call early on to let me know. Day two: No call from Paul Sokol all day. I called to talk to him at 5 p.m. on day two only to be told he wasn't "in" that day. I was told the repair work had been completed earlier in the afternoon. I would have been able to avoid rush hour traffic if I had received a call when the work had been completed. When I arrived to pick up my call, I asked to speak to the service manager. I believe his name is Paul Scanlon(?). He had left for the day so I spoke to Andy, the service dept. foreman. He was very nice and apologetic, but didn't have authority to act on the situation. He made a copy of the paperwork and said he would give it to the service manager and I would receive a call from the service manager the next morning. No call was ever received. When I got in my car to leave, there were black grease(?) marks on the passenger seat. Andy was able to remove them with upholstery cleaner. I bought my car from this dealership and this is the first time I had need of the service department. I said "yes" I would recommend the dealership because of Andy, Jordan, and Dan, but I will only recommend with full disclosure. As for me, I most likely will not be using this service department in the future. More

AWESOME DEALERSHIP EXPERIENCE! KUDOS RAY WRIGHT! I originally found the vehicle searching eBay. I texted Ray back and forth a few times and agreed to the deal pending a test drive. Ray held the vehic I originally found the vehicle searching eBay. I texted Ray back and forth a few times and agreed to the deal pending a test drive. Ray held the vehicle until I could arrive and had the truck ready at the front when I arrived. Literally the easiest and fastest buying experience at a dealership, ever. No BS, straight to the point and honest. Very fair deal for both parties. Thanks again Ray. More

Wonderful hard working Staff I drove 4 hours to this dealership. These guys stayed hard at work on our deal until 12:00 am. Positive attitude despite of working 3 hours after clos I drove 4 hours to this dealership. These guys stayed hard at work on our deal until 12:00 am. Positive attitude despite of working 3 hours after close. Salesman. Worked hard to satisfy my every need. More

My salesman was great and helped me find the prefect truck! This was one of the best car buying experiences of my life. The salesman was very helpful, not pushy but very knowledgeable. I will certainly go back This was one of the best car buying experiences of my life. The salesman was very helpful, not pushy but very knowledgeable. I will certainly go back to Mac Haik Ford for future vehicles. More

Experience was very professional in all departments Aladdin Atassi worked his butt off to get the deal done and was extremely professional. Brandon Smith was also very professional in handling our fina Aladdin Atassi worked his butt off to get the deal done and was extremely professional. Brandon Smith was also very professional in handling our financing needs......... H Thibodaux More

F250 KingRanch This was the best experience purchasing a vehicle that I have ever had. I spoke with them on the phone before I arrived and when I got there they h This was the best experience purchasing a vehicle that I have ever had. I spoke with them on the phone before I arrived and when I got there they had everything pulled up ready for me to look at. A quick test drive, and we took care of the paperwork, which was very professional and didn’t waste any time. They showed me options I had, let me make a decision on what worked for me and we were out the door. I will buy my next vehicle from them. More

Smooth buying experience Alladin and Scott really worked hard to make the experience smooth and spiffleads helped me manage and expedite the whole buying process by finding th Alladin and Scott really worked hard to make the experience smooth and spiffleads helped me manage and expedite the whole buying process by finding the right car... very cool and highly recommended process for busy executives like me. More

Great used car buying experience - thanks Ray! Ray was great to work with - we were able to get a great deal worked out primarily via email. He was helpful, informative and thorough. Ray was great to work with - we were able to get a great deal worked out primarily via email. He was helpful, informative and thorough. More