Mac Haik Ford

Terrible service department Buyer beware. Do not buy from this dealership because the service department is terrible. I purchased a car in 2015 from Mac Haik with an extended w Buyer beware. Do not buy from this dealership because the service department is terrible. I purchased a car in 2015 from Mac Haik with an extended warranty. In every experience so far without fail, the service department has been extremely hard to work with, and rude. Everything takes an extremely long time. I have had to have my car in for repeated service on the same issue. They don't take the time to see if something is covered by extended warranty. Everything is an up-sale. Today I spoke with the service department director Edwin Holmstrom. He was very rude, had no customer service skills and I'm appalled that this person is directing the service department at Mac Haik. There is zero customer service at the Mac Haik service department. I will never do business here again. More

New Whip review We walked in had our deal waiting and walked out. We had great service with with the team. Now I’m driving big body Betty the expedition. We walked in had our deal waiting and walked out. We had great service with with the team. Now I’m driving big body Betty the expedition. More

Camaro SS As a first time buyer with no credit I knew the realistic minimal chance of me being approved for a car but Aladdin made it happen, I was contacted pr As a first time buyer with no credit I knew the realistic minimal chance of me being approved for a car but Aladdin made it happen, I was contacted promptly after going online and filling out a finance application with the good news of me being approved. Both Aladdin and the finance rep explained everything as thorough as possible. More

Awesome Experience My experience with Mac Haik was an amazing one. Everyone was so kind, caring, and helpful! They made my kids and I very comfortable and we appreciate My experience with Mac Haik was an amazing one. Everyone was so kind, caring, and helpful! They made my kids and I very comfortable and we appreciate that! Truly A-1 service! More

GREAT EXPERIENCE good selection of vehicles compared to small cities.... found exactly what I was looking for. Salesman was very polite and good with children... will good selection of vehicles compared to small cities.... found exactly what I was looking for. Salesman was very polite and good with children... will definitely be back for next purchase More

Great experience at Mac Haik with Aladdin Just got home from purchasing a new Expedition from Mac Haik. Our salesman, Aladdin Atassi was great to deal with. He is one of the nicest people yo Just got home from purchasing a new Expedition from Mac Haik. Our salesman, Aladdin Atassi was great to deal with. He is one of the nicest people you will meet. It took us a few days to get the deal done, but in the end, Aladdin got me the deal I wanted and was vary thorough all the way through the process. After we agreed on everything, he got me over to Yao in financing, who was great to deal with also, and out the door very quickly. Before we pulled away, he spent at least 20 minutes going over every possible feature with my wife. By that time the dealership was closed but he kept going until he showed us everything. Very pleased with the buying experience at Mac Haik and the people I dealt with there. If you need a vehicle, go see Aladdin. Great guy. Thanks Aladdin and Mac Haik. More

A Single Woman's Best Friend! The last 3 cars I have purchased have been from Car Max because I knew no matter the gender of the buyer, we would pay the same price. Sadly they did The last 3 cars I have purchased have been from Car Max because I knew no matter the gender of the buyer, we would pay the same price. Sadly they did not have the year and model I was looking for. I went into a Ford dealership closer to my home and once I figured out that they wee attempting to play numbers games with me I walked out. The following week I went to Mac Haik Ford and met Mr Ellis Joubert. He was honest and understanding from the beginning to the end. He was able to locate the model and color I wanted and I got it at a fair price (I had done my homework on the internet prior to stepping foot in any dealership). I would highly recommend him to anyone that hates dealing with car sales people and the games that they play. Thank you so much Mr. Ellis, I love her! More

Professional Organization Aladdin was a great help in locating the truck I really wanted. He went the extra mile to expedite the process. The finance and accessories folks were Aladdin was a great help in locating the truck I really wanted. He went the extra mile to expedite the process. The finance and accessories folks were great as well. More

Perfect Aladdin has great customer service and has helped greatly with our car situations in the past. Would recommend anyone go see him. I am very appreciati Aladdin has great customer service and has helped greatly with our car situations in the past. Would recommend anyone go see him. I am very appreciative for his efforts. More

Great Experience Aladdin could put on a clinic for selling cars. He did everything right in my case. I filled out an online information request over night and he calle Aladdin could put on a clinic for selling cars. He did everything right in my case. I filled out an online information request over night and he called me the next morning at 9 am on the dot. I didn't have to wonder whether anyone would call and I didn't have to call to chase someone down. Then he was patient and respectful when I told him that I didn't want to run my credit until I talked to someone about possible deals. He took the info I gave him and talked to the finance guy to get a picture of what kind of deal they could get me before I ever filled out an application. Most dealerships I talked to wouldn't even bother. They dismissed me or insisted that I fill out an app first. He followed up with me when I forgot to check for an email he had told me he would send (this was key). And he was always patient, kind, and understanding. He and Yao got me an even better deal than initially expected. I'm an Xenial and do most of my shopping online (including car shopping). No one wants to sit in a dealership all day. They made my experience a great one! I was there less than 2 hours total. I'll definitely refer him to anyone I know who is shopping for a car. And it's highly likely that I'll buy here again. Great job! More