Mac Haik Ford
Houston, TX
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Wonderful service and great experience Ellis took wonderful care of us. He was thorough in making sure that what we wanted in our car was in stock and available. We walked in wanting to f Ellis took wonderful care of us. He was thorough in making sure that what we wanted in our car was in stock and available. We walked in wanting to finance with our bank and talk out-the-door prices only, and that was respected. We were not pressured to purchase a vehicle we didn't want nor to finance through Ford Motor Credit. Mannie was patient as quick with final paperwork and Roy was very helpful in answering our questions regarding after-market accessories. We appreciate the respect we were given as customers. Thank you! More
Purchase of two used vehicles We purchased two vehicles in one week with EJ's help. He showed us only what we described and delivered the perfect choices for us. The prices were be We purchased two vehicles in one week with EJ's help. He showed us only what we described and delivered the perfect choices for us. The prices were better than most of what I had seen on various dealership websites and he worked with us on achieving our goal. But he really worked on the little things- a little more for the trade, a bedliner, detailed and gas upped! If you need help and don't want to spend forever shopping, go see EJ! More
Oh that little button!! Great experience with service for what I thought was and electronics check on the lane keeping feature of my Escape. It turned out to be a little butt Great experience with service for what I thought was and electronics check on the lane keeping feature of my Escape. It turned out to be a little button on turn signal device that was accidentally pushed somehow after having vehicle for 1.5 years. Felt so silly when Cyrus pointed out that was the problem, but watching that I do not hit that button again. More
Excellent The overall experience was fantastic! Working with Art Espinosa was top notch. I would follow him wherever he worked. Mr. Espinosa was courteous, k The overall experience was fantastic! Working with Art Espinosa was top notch. I would follow him wherever he worked. Mr. Espinosa was courteous, knowledgeable, friendly, and just fun to talk to. He is a true asset. More
Wasted by time I was initially dealing with another dealership and I found the car I wanted at Mac Haik Ford and after several phone calls and emails was lured into I was initially dealing with another dealership and I found the car I wanted at Mac Haik Ford and after several phone calls and emails was lured into coming in to speak to them because they could work out a deal. BS I stayed there for 4 hours just to be told "We will call you Monday." Well I had to initiate the follow up then there was no call back. Again I had to reach out to them the following day. Again they could produce no "deal" as promised. The manager Carlo stated Ford would not do the deal, which is funny because I had another deal at another dealership WITH Ford. When I spoke to him on Tuesday he proceeds to tell me he can try other lenders. 3 days go by and no call, no follow up. Is this how you treat someone who you want to be a customer. I was even willing to put 10k down to get the car that I wanted but I will not give them my business. Please do not waste my time or others. More
Wow what a deal This truck buying experience was great. Easy in, easy out. Aladdin was great to work with. I recommend Mac Haik when purchasing a new vehicle. This truck buying experience was great. Easy in, easy out. Aladdin was great to work with. I recommend Mac Haik when purchasing a new vehicle. More
met my needs and answered my questions. Roy was responsive to my needs! He worked with my on getting my financing right. He answered all of my questions and concerns. Roy was great! Roy was responsive to my needs! He worked with my on getting my financing right. He answered all of my questions and concerns. Roy was great! More
Repair on my 2016 Ford Edge I am so happy with the service I received from Elmer! I called yesterday afternoon about my car having checked out. When I put gas in the tank my ca I am so happy with the service I received from Elmer! I called yesterday afternoon about my car having checked out. When I put gas in the tank my car would shake and vibrate. My bluetooth wasn't working correctly either, when I would try to hang up the call the screen would get stuck and I couldn't click "end." Elmer called me about 4:30pm today to advise my car was fixed! I purchased my car from Joe Meyers Ford off 290 in north Houston. They had my car for a week and never fixed the fuel issue. I have had such a pleasant experience! I will be back for all of my service and sales needs! I will also be referring others to Mac Haik. More
Great Experience Mac Haik is a good dealership that was not too pushy to make the sale and would work with me to make the deal. It was a somewhat enjoyable experience. Mac Haik is a good dealership that was not too pushy to make the sale and would work with me to make the deal. It was a somewhat enjoyable experience. I could recommend them. Aladdin was very helpful. More
Bought our Ford Explore !! Great service all the way. My husband had used the internet to look at and review what was in stock. Lawrence was very helpful. Our purchase of our n Great service all the way. My husband had used the internet to look at and review what was in stock. Lawrence was very helpful. Our purchase of our new Ford Explore was a easy and great one . More