Mac Haik Ford

Great service. Great inventory. No hassles. Will only use Mac Haik going forward. Nelson (sales) and Kyle (finance) were terrific. They made the experience of buying a new truck very enjoyable. use Mac Haik going forward. Nelson (sales) and Kyle (finance) were terrific. They made the experience of buying a new truck very enjoyable. More

Diamond's service was great, five stars and no complaints! The rest of the crew were courteous and efficient as well, outstanding job Mac Haik! complaints! The rest of the crew were courteous and efficient as well, outstanding job Mac Haik! More

Great salesman (JP Mendez) and finance manager, I was in and out in about an hour. I knew what I wanted and got it. Thanks guys! and out in about an hour. I knew what I wanted and got it. Thanks guys! More

The customer service is great and I was lucky to have Mr Cyrus for my car support. The support was on time and they helped me with a rental car in the meanwhile Cyrus for my car support. The support was on time and they helped me with a rental car in the meanwhile More

I initially had a hard time with my service advisor..after speaking to him and also to Cyrus Makvandi they were willing to make things right. I will admit MacHaik does read review and alwa advisor..after speaking to him and also to Cyrus Makvandi they were willing to make things right. I will admit MacHaik does read review and always try to make things right when we have a bad experience. Kudos for that and for Cyrus. More

Great salesman (Chris Matthews) and finance manager, I was in and out in about 2hrs. I knew what I wanted and got it. Thanks guys! was in and out in about 2hrs. I knew what I wanted and got it. Thanks guys! More

Great customer service! I viewed the F150 in the morning and drove off with the truck that afternoon. Vehicle had been cleaned and ready to sell. and drove off with the truck that afternoon. Vehicle had been cleaned and ready to sell. More

Sabastian did an excellent job in salesmanship, answering all my questions and finding the car that fit my requirements. Together with Kyle in finance, a price was agreed that was in my budget, I was very pl all my questions and finding the car that fit my requirements. Together with Kyle in finance, a price was agreed that was in my budget, I was very pleased. Thank you Mac Haik Ford! More

Starting a review with the phrase I do not recommend buying in this place is the most common, but in this case what I can tell you is the bad experience I have had with Mac Haick Ford, and that is when buying in this place is the most common, but in this case what I can tell you is the bad experience I have had with Mac Haick Ford, and that is when buying a new vehicle what The less it is expected is to be having problems with it from the moment it was purchased, buy a For Ranger 2019 that according to its advertising is the truck with a fuel economy superior to the others on the market, which in my case is a complete lie. , you're supposed to do 21 mpg in the city, 23 combined miles, and 26 highway, but only 14 in the city, combined 17, and highway 19, a big difference that represents about 90 miles per tank that are lost, I was 2 times to the service workshop the first time they said that I had to run more miles for the car to make a breaking and be able to measure it correctly, it was done that way and the car continues to do and mark the same on the dash, the workshop manager is someone from who do not wait for help and that to get out of the matter he is going to lie to you in the face, that he will not lose the scanner because then he will not be able to say the problem in fact even with the scanner he says that everything is correct, we spoke with the seller Adolfo who has been the only one who tried to help us and spoke to his superior, Richard the first time said that he was going to try to help, said that the tank was going to be filled, they would take a photo, they reset it, that when it was not long so that the fuel will run out he will return to see what decision was made. the car still marked 15 miles combined but the same as the service chief, he said that he looked at the consumption well, but he agreed to call again and talk to someone to see what could be done, we waited for the call until we decided to go to the dealer and there the answer he gave us is that we had to call Ford because to them the car everything indicates that consumption is good and in their own words THEY ONLY SELL DO NOT MANUFACTURE THE CAR, so if you are going to buy them keep that in mind that they are not going to help you in anything that once bought a car is your problem and look for Ford to have it solved, I do not see it as fair in any sense because I bought the car from Mac Haick directly, they are winning by making the sale but they have no respect for the one who comes in good faith to buy from them so it is up to you if you buy from them THEY ARE NOT RESPONSIBLE. More

No Service I cannot rate the service department since I cannot get through to them on the phone. I tried calling to schedule an appointment for warranty work th I cannot rate the service department since I cannot get through to them on the phone. I tried calling to schedule an appointment for warranty work three times on Friday, June 19th, four times on Monday June 22nd and two times on Tuesday June 23rd. Each time the phone merely rang, and rang and rang. The switch board did not even pick up. As much as I want to do business with this dealer, I refuse to go to the service department without an appointment and drop off my truck that has less than 10,000 miles on it without some type of assurances of how long I will be without a vehicle. I would hope with unemployment being what it is, Mac Haik would at least hire someone to answer the phone. More