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Mac Haik Ford

Houston, TX

4.1
486 Reviews

10333 Katy Fwy

Houston, TX

77024

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Showing 486 reviews

April 15, 2021

Everyone was great and helpful! The only thing I wish is that Ford would provide a car for people. They get you on the rental. More

by lauriemims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyrus Makvandi
April 15, 2021

Roland Escobar was the truck service manager who took care of my repairs. I was very happy with his work he did an amazing job! More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland Escobar
April 09, 2021

My mechanic though my car's problem was too much for him to handle, so he suggested I take it to the dealership. So glad to find out that the problem was less than originally expected!! I have always been More

by kattyknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez
April 08, 2021

Great experience! Car was diagnosed then fixed quickly.they kept us updated. Let us know the warranty was going to cover the fix. After it was checked out they mentioned other things we should kno More

by Tafallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t have card with me. He was fantastic
April 03, 2021

Jerry was very responsive and got the truck in for the recall repair. It was done timely and the truck was back the same day! More

by scott.schroeder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry S. In service
March 20, 2021

Israel came in on his day off and was very helpful. Love our purchase and very pleased with service. He was honest and knowledgeable about the vehicle More

by choward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Oyewale, Carlos Saravia
March 20, 2021

Service rep was good. The problem comes from not knowing they were changing the oil. I had just paid 80.00 for a full synthetic oil change and it was replaced with a synthetic blend. I said I would recomm More

by jdoremus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez
March 05, 2021

Best after sales service at it's best at its best. Service manager Cyrus was really helpful in explaining the problem in lame man terms.. More

by sammkg22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EJ Njoku
March 03, 2021

I recently had Mac Haik service my truck. The service advisor Mike S. did a phenomenal job!! He listened to and listed my concerns. He was transparent and updated me as soon as he knew. He is AWESOME!!! More

by diaz_aa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, S
March 02, 2021

Excellent Dealership. Great pricing and very easy to work with. Overall very happy with my truck purchasing experience! Would buy from again. Thanks again Guys! More

by JayBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jashua
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