Mac Haik Ford

Attention was great but need to improve the customer waiting room. When you have to wait more than an hour, a better place can made the difference. waiting room. When you have to wait more than an hour, a better place can made the difference. More

Elaine was excellent and a pleasure to work with. I was very disappointed that they wouldn’t work with me to cover an issue that was covered by my recently expired warranty. The problem was obviously a des very disappointed that they wouldn’t work with me to cover an issue that was covered by my recently expired warranty. The problem was obviously a design flaw or poor materials. I’ll never buy another Ford. More

Easy smooth and quick buying process. My sales man oaky made this a very comfortable buy. made this a very comfortable buy. More

Excellent service by all involved. My vehicle had an issue but it was resolved with 24 hours and I was on my way issue but it was resolved with 24 hours and I was on my way More

In my opinion they are con artists. They did a 15 minute job and charged me roughly $300 in labor, sold me a $70 part for about $150 and then to add insult to injury, charged $50 for misc supplies. (None we job and charged me roughly $300 in labor, sold me a $70 part for about $150 and then to add insult to injury, charged $50 for misc supplies. (None were needed. They removed 2 screws, replaced the part and put the same screws back in. All inside the cabin.) All of that despite the verbal price they gave me the day before that was ~$200 less. Do NOT trust their service department. Will never buy a vehicle from them or get service from them ever again. More

Prompt professional service, on time delivery Very professional truck shop. Service issues quickly identified and repaired the first time professional truck shop. Service issues quickly identified and repaired the first time More

Very helpful and solved the problem quickly. Follow-up questions were professionally answered. At all times was made to feel like I was the most important customer. questions were professionally answered. At all times was made to feel like I was the most important customer. More

Top shelf service, customer friendly, competent. I would highly recommend this service group, well done. highly recommend this service group, well done. More

Good communication by the service department. Jerry Straznicki is very personable and helpful. He always returns phone calls and is available, Thus location is convenient to my residence. Straznicki is very personable and helpful. He always returns phone calls and is available, Thus location is convenient to my residence. More

Allways first class service from mac Haik ford! Fast and friendly small town feel in the big city Houston Texas. Bring back the shuttle service. friendly small town feel in the big city Houston Texas. Bring back the shuttle service. More