Mac Haik Ford

Ronny was very attentive us. He delivered on what he said he would. Two days prior, we purchased another Ford at another dealership we made multiple purchases before but was th He delivered on what he said he would. Two days prior, we purchased another Ford at another dealership we made multiple purchases before but was the worst experience we had ever had buying a vehicle. Mac Haik will be our first choice in the future. More

Absolutely do NOT I repeat Do Not purchase a vehicle from Finance Manager Cameron Gray. He is shady as xxxx. I’m warning you get your own financing. Do not step into his office at ALL. He will try to pers Finance Manager Cameron Gray. He is shady as xxxx. I’m warning you get your own financing. Do not step into his office at ALL. He will try to persuade you with all these extra markups you do not need. Then when you ask for them to be removed within the 30 day period goes ghost. Doesn’t return phone calls, gives you the run around, full of crap. It’s sad this man even has a job. He works things in your contract you don’t even want. Even after TELLING him you don’t want it. BUYER BEWARE. Do not buy here they do not honor 30 day money back for a service you NEVER wanted. Will be calling corporate. More

Very fair, no issues. Mostly everything was done online, arrived and all as promised. Jason (salesman) was great and financing was too. I will return for future car purcha Mostly everything was done online, arrived and all as promised. Jason (salesman) was great and financing was too. I will return for future car purchases to them. Great experience, what car buying should be. More

I got the vehicle I wanted for a fair price in a short amount of time. amount of time. More

Salesperson was thorough, polite and answered all questions asked, as well as providing all options in several different areas. questions asked, as well as providing all options in several different areas. More

Professional, met my needs. Service after the sale is excellent. I'll do business with them again. Service after the sale is excellent. I'll do business with them again. More

My leased Ford Explorer under warrantee received two safety recalls and told it would take 2 weeks+/- to make corrective actions. My warrantee provided Ford to provide a rental car however, Maik Haik di safety recalls and told it would take 2 weeks+/- to make corrective actions. My warrantee provided Ford to provide a rental car however, Maik Haik did not have any cars when they took in the Explorer and still don’t have any cars a week later. They were supposed to call me to provide update on a rental and never did. The service department has some serious issues with customer service. I’ve been a long time leasee over several decades and show no support. tThis is reason enough to avoid MAIK HAIK and I’ll seriously consider avoiding this dealership or perhaps Ford altogether for NOT DOING THE RIGHT THING. Respectfully, Captain John (RET) More

Worst customer service experience ever. We dropped my car off on June 11th for service under an extended warranty policy that we purchased for thousands of dollars. Only to be told today wh We dropped my car off on June 11th for service under an extended warranty policy that we purchased for thousands of dollars. Only to be told today which is Thursday June 13th that they haven't even looked at the car yet. The service department cannot even give me a date or a time when they're going to look at my car. The only thing they could tell me was that I could come get my car and they would leave my car in the queue. It's a holiday weekend and we had plans. I explained that to the service advisor. I guess the only thing I can say is if Mac Haik offers you an extended warranty which you're going to pay thousands of dollars for don't buy it. I think I'd also change dealerships. More

Mac Haik Auto Group way exceeded my expectations in an Auto Dealership. I told them what I wanted exactly, what I could afford & there was absolutely no back & forth on the deal. What they quoted & wh Auto Dealership. I told them what I wanted exactly, what I could afford & there was absolutely no back & forth on the deal. What they quoted & what I signed was the easiest buy and nonstressful experience I’ve ever had!!! Thanks to the whole crew there at Mac Haik in Houston on the Katy Freeway!!! More

Very fast service and great customer service. Their help is to get exactly what we want it Their help is to get exactly what we want it More