Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,320 Reviews of Mac Haik Ford Lincoln - Service Center
Pleased as always! Very professional and courteous. I have always had a great experience there. Very professional and courteous. I have always had a great experience there. More
It was an oil change. Nothing more nothing less. I woulda saved money and time going to Lube King. My left blinker is not working. I have to go back in three months to g Nothing more nothing less. I woulda saved money and time going to Lube King. My left blinker is not working. I have to go back in three months to get it fixed. Three months? No bueno. The truck is under warranty. WTH? More
Had a software update needed. Mak Haik sent a tech to my door. On time, professional, and fast. Mak Haik sent a tech to my door. On time, professional, and fast. More
A scheduled oil change took three hours of waiting on-site. Getting basic warranty maintenance is going to take three months to be seen. Everything about the experience is average quality and slow ser on-site. Getting basic warranty maintenance is going to take three months to be seen. Everything about the experience is average quality and slow service. More
Had an appointment and then he changed it after I got there to the next morning so they could check out the Engine noise that the truck is doing. It was supposed to be done in the morning of Saturday and there to the next morning so they could check out the Engine noise that the truck is doing. It was supposed to be done in the morning of Saturday and I never heard from him so about 240. I called up there asking about my truck. The service advisor that picked up the phone said your truck is here and it has never been looked at or the oil had been changed. I wasted about eight hours of my time doing this and I still do not have my oil change done. I called back Monday to talk to the service manager and Mark seemed less and concerned about what happened. He asked what do you want me to do. I want my oil changed in. My truck looked at, but evidently that can’t be done correctly. More
Easy to make appointments for Quick Lane service. Reasonable wait times in a comfortable customer lounge area. Friendly and helpful customer service reps. Reasonable wait times in a comfortable customer lounge area. Friendly and helpful customer service reps. More
Great staff that are always customer focused, helpful and friendly. Came in to pick up my license plates and they put them on for me as well! friendly. Came in to pick up my license plates and they put them on for me as well! More