Mac Haik Ford Lincoln - Service Center

I was very nervous bringing my truck to a dealership, but they took my truck in on short notice, kept it a few days, and fixed it! Shawn Grant the service advisor was very helpful, friendly, and informative. they took my truck in on short notice, kept it a few days, and fixed it! Shawn Grant the service advisor was very helpful, friendly, and informative. I never got the name of the tech who fixed my issue but my truck is now driving smoother than ever. I hope my truck doesn’t do anything that would cause me to come back, but if I needed to bring it somewhere, I’d bring it to Mac Hail Ford Lincoln. More

Thank you, the service was quick and simple and able to be performed at my home. be performed at my home. More

They took excellent care. They gave me an early Christmas present. How they knew that I needed it had to be from God. They are the best. If could give 10 stars I would. They gave me an early Christmas present. How they knew that I needed it had to be from God. They are the best. If could give 10 stars I would. More

Efficient, friendly and professional. Good communication. The only issue is trying to find a parking place for quick lane service. Service parking lane dead ends and if no space available Good communication. The only issue is trying to find a parking place for quick lane service. Service parking lane dead ends and if no space available you have to back out. Frustrating. More

Easy check in for service. Service completed ahead of promised time. Service rep (Ryan) friendly and efficient. Service completed ahead of promised time. Service rep (Ryan) friendly and efficient. More

Glad we were able to get a problem resolved and are very pleased now, Our car will be updated completely. pleased now, Our car will be updated completely. More

Shay helped us thru the whole process made sure we were informed every step of the way informed every step of the way More

Mac Haik made the experience of the recall on my 2017 Ford Edge so stress free. Not only did the get me scheduled quickly, they also offered a remote computer update. Ford Edge so stress free. Not only did the get me scheduled quickly, they also offered a remote computer update. More

Christopher Chen is a great service rep! From the first phone to the repairs were complete, Mac Haik took excellent care of me and my car. Because it was warranty work, I was given a nice lo From the first phone to the repairs were complete, Mac Haik took excellent care of me and my car. Because it was warranty work, I was given a nice loaner car. More

Brock was efficient and very kind. He thoroughly answered all of my questions & got me worked in sooner than my appointment time. He thoroughly answered all of my questions & got me worked in sooner than my appointment time. More