Mac Haik Ford Lincoln

I bought a 2012 F250 from Darrin at Mac Haik. He met us outside and helped us select a truck. Although he was relatively new, he had a good bit of knowledge. We were going to use the truck to tow and cam outside and helped us select a truck. Although he was relatively new, he had a good bit of knowledge. We were going to use the truck to tow and camper. We saw one online we liked but then in person wanted something different. Darrin let us drive a couple of different trucks to see what worked and what didn't. We found the right truck for us and he worked a very good deal. The business office had good terms and we were on our way. Darrin is a good (although new) salesman and we will gladly go back to him again. More

I had a few must have requirements for my next truck. None of the trucks on the lot had everything I wanted. Lukas listened carefully and went to work locate the truck with the features I wanted at anthe None of the trucks on the lot had everything I wanted. Lukas listened carefully and went to work locate the truck with the features I wanted at anther dealer. He listened, worked hard to get me what I wanted and then followed up to be sure all the after sale comittments were completed. He impressed me. I'll defineately talk to Lukas for my next Ford. More

David worked with me to find a Ford Escape that would fit my needs and budget. He was not pushy but very helpful. I was having trouble with explorer I had and worked with the service dept to see what the p my needs and budget. He was not pushy but very helpful. I was having trouble with explorer I had and worked with the service dept to see what the problem was and it getting me a good price on new car and seeing how well he could get a price for old car. The finance person Michael Hogge was also very helpful in explaning my different options in finance and keeping the new car in good shape. As a single women I felt they were respectful to me and did not try to take advantage just because i was a women. More

I recently needed to upgrade my vehicle and was unsure about what my options were for my ideal price range. I visited Mac Haik Ford in Georgetown and was greeted by Art Espinosa. He was so helpful, pati about what my options were for my ideal price range. I visited Mac Haik Ford in Georgetown and was greeted by Art Espinosa. He was so helpful, patient and understanding to what I was looking for and my concerns when purchasing a car. Art got the car within the amount I needed and a couple hours later, I was driving home in a great car with a big smile! :{) I'll be sending all my friends and family that are in need of a vehicle to see Art Espinosa! Thanks again!! More

I have been interested in a new car for my wife for several months now. When I went to Mac Haik in Georgetown I told the salesperson, Mr. Reagan, that I was not going to buy any time soon and I was goi several months now. When I went to Mac Haik in Georgetown I told the salesperson, Mr. Reagan, that I was not going to buy any time soon and I was going to shop around before purchasing a new vehicle. He treated me like I was going to buy that very day. Even though he knew that I wasn't buying now, he put over an hour and a half of his time in showing me the vehicles. I was very impressed that he put that amount of time in. I will definately go back to him when I am ready to buy. The prices and service are equivalent to everybody else's but the personal attention that he gave me is what make's me want to deal with this dealership. More

I traveled from San Antonio to Georgetown (approx 1-1/2 hrs). I was very impressed with the dealership and their stock. They actually had exactly the truck I was looking for and gave me a great deal! My sa hrs). I was very impressed with the dealership and their stock. They actually had exactly the truck I was looking for and gave me a great deal! My salesman Art Espinosa was great! He made the buying experience pleasurable, and I actually felt excited about my new truck. I buy a new vehicle every 1-1/2 to 2 yrs. I will definitely be going back to Mac Haik in Georgetown to see Art again. Great dealer and great salesman!! More

David Ward is by far the best saleperson I have ever dealt with when buyin a new car I bought two from him he made the process honest easy and fast . dealt with when buyin a new car I bought two from him he made the process honest easy and fast . More

This is our second purchase at Mac Haik and we are as pleased this time as last. Kelly McWain goes the extra mile to make the experience a great one. She is pleasant and knowledgeable and puts us at eas pleased this time as last. Kelly McWain goes the extra mile to make the experience a great one. She is pleasant and knowledgeable and puts us at ease. She was great and I will be back. More

My salesman, Art Espinosa was GREAT. He was much more helpful than the salesman of the other 3 dealers that I visited. He got me a price that was several hundred dollars less than the Costco price for t helpful than the salesman of the other 3 dealers that I visited. He got me a price that was several hundred dollars less than the Costco price for the identical. I also appreciated that when I asked for an out the door price quote this dealer printed out a window sticker and provided a detailed invoice with the exact price listed. The other dealers wrote random numbers on the back of business cards. The only reason I couldn't give this dealer five stars is that they totally botched the actual delivery of my new car. I came away with the impression that mine was the first new car they had ever delivered. To be specific: 1) There was no state inspection. 2) The key fobs were not mated to the car. 3) The dealer installed optional keyless entry pad was not installed. 4) I had to re-accomplish the paperwork three times do to mistakes made by the dealership. What should have been a 20 minute delivery experience took two trips and a couple of hours of my time. On the plus side they forgot to put their ugly dealer logo on the car! My advice to new car shoppers is to visit Mac Haik and work with salesman Art Espinosa. I do think this dealer will 'deal' on the price. Just proofread the closing paperwork carefully, and allow time when you take delivery to be certain that everything you paid for is in fact intalled and working on the car. More

Spoke to Ivan on the phone and discussed our wants/needs as far as trade-in and what we were looking to buy. Discussed the Black Book Appraisal we had done online for our trade in value and he said they ar as far as trade-in and what we were looking to buy. Discussed the Black Book Appraisal we had done online for our trade in value and he said they are fairly true to that appraisal and closely honor it because they want to sell a new vehicle! We made an appt. to go in and meet with Iva, when we arrived we found out it was his day OFF! Ivan's boss directed us to Jay. After we gave him our information and the Black Book Appraisal we had done online for our trade-in (this tool is suggested on the Mac Haik website) Jay took the car to be driven and looked at for trade-in value. Their offer came back at $16,000 when the Black Book range was $19,000-$23,000! Our car is in TIP TOP shape and we entered the information accurately, only thing they could come up with was the need for two new front tires!! Total waste of our time and horrible customer service to treat customers like that. Why suggest using a tool that they aren't going to honor as accurate and reliable. Looks like a bait and switch to get customers to come in. Boo Mac Haik Georgetown! More