Mac Haik Ford Lincoln

Ted Li was exceptionally professional, courteous, friendly and provided us with all the support and know-how regarding the FORD F-150 to enable us to buy a Truck of our dreams. Furthermore, he was i friendly and provided us with all the support and know-how regarding the FORD F-150 to enable us to buy a Truck of our dreams. Furthermore, he was instrumental of offering to address any concern or questions we may have in the future and made sure that he is available at all times to assist. We love our truck. I will be recommending his services to all my friends who is looking to buy a truck. Mac Haik dealership should be proud to have such a great sales person in their staff. More

I had a recent bad experience with Salesman named Joseph at Mac Haik Georgetown. He contact me by email after I visited the site and gave my email to a customer service rep that uses the pop up chat box. Jo at Mac Haik Georgetown. He contact me by email after I visited the site and gave my email to a customer service rep that uses the pop up chat box. Joseph contacted me about the car I had been looking at but I did not return the email. He contacted me again and was nice enough about asking if there was anything further and I replied that I was no longer interested in the car. With that, the wording on his next reply took a turn for the worse when he became condescending. (note the spelling, that is his doing, not mine) “perfact, that brings joy to my heart that you like my method of doing buissness. With that being said, are you in fact interested in a vehical for your daughter? If so, what type?” Joseph I replied very directly, “Not at this time”. That was all I said. Then his reply was: “now keep in mind that it was you who conntacted me, not the other way around. Surely that was for something. Not just to shoot the breaze. If it was than you would be the first person in the history of the world to go out of your way to conversate with a carsalesman. Now with that being said, what kind of car do I need to find for your daughter?” Joseph I sent this communication to Mac Haik management for review and hopefully they will see what I’m seeing which is a person with a very condescending attitude that I would not want representing my company. More

My girlfriend and I found a 2009 Dodge Ram 1500 that was the color she liked, low miles at a reasonable price so we drove out to look at the care. The salesman was very friendly but upon negotiations I foun the color she liked, low miles at a reasonable price so we drove out to look at the care. The salesman was very friendly but upon negotiations I found the management team to be arrogant and pampas. To begin they wouldn’t replace the badly worn tires the truck was equipped with. Second the clicking noise coming from the engine we were told that all Hemi engines do that and its normal. So we bought new tires and a year later upon inspection it wouldn’t pass, we were told the exhaust manifold was damaged and that caused the clicking and failure to pass the inspection along with a bad oil sensor. When I called to ask for any assistance on this we were given the run around and too bad for you story. I wouldn’t recommend anyone buy a car from a dealership the lies to your face then tells you too bad and does it with attitude. More

We drove home today so excited and happy to not only own our New 2013 Ford Explorer, but also so thankful to have met and worked with Ted Li to purchase our vehicle. He is extremely knowledgeable, a profess our New 2013 Ford Explorer, but also so thankful to have met and worked with Ted Li to purchase our vehicle. He is extremely knowledgeable, a professional in technology and has such a friendly, trusting and easy going manner. I would highly recommend talking with Ted and taking a visit to this fabulous Dealership. He spent quality time with us going over all the wonderful abilities the car's computer offers. JUST AMAZING. He also teaches classes during the week to teach car owners a user friendly approach to utilize the car's technology and all the amazing tools this car has to offer. AMAZING experience.... I will never buy a car anywhere else again ;) Thank you!!!!!!! Cathy and Robert Richardson Ted is a GEM! More

My wife and I decided to buy a new SUV and narrowed down our list to a 2013 Ford Explorer or a Toyota Highlander. We visited Mac Haik Ford and worked with Art Espinoza who was very helpful initially. We f our list to a 2013 Ford Explorer or a Toyota Highlander. We visited Mac Haik Ford and worked with Art Espinoza who was very helpful initially. We found a Ford Explorer at the Mac Haik in Houston that matched our requirements. We were ensured that the car was still on the lot and available for purchase. We went in and spent 4 hours on Friday doing the paperwork and trading in our Toyota Camry. We signed all the paperwork and left thinking that we would go back Monday and pick up our vehicle. The weekend passed and on Monday morning I called the dealership and was told the following. We are sorry to inform you that the vehicle you purchased was accidentally sold. Well, that is bad enough, but then they went on to try and upsell us for a more expensive limited version of the vehicle. We declined. I called the Sales Manager, Charlie, and asked if we could get the same vehicle that we signed the agreement for from another location. His reply was basically, "no", it would be to expensive for them and we would have to absorb the $890 dollar fee. I refused and said that this was their mistake and we wouldn't pay for it. So, basically, we spent many hours of time and aggrevation for nothing by deciding to go with these guys for a vehicle. I would recommend going to Covert Ford in Austin if you want to get better service. I did purchase a 2010 Ford Escape from this dealership in 2009 and they filled out the wrong form that time and we had to go back in several extra times to fix that. I usually don't write reviews but felt this was justified. Needless to say, we are back in the Toyota Camry we traded in and will go to the Toyota dealership and buy the Highlander. More

Great service. Amazing people. I have purchased several vehicles from here over the last 8 years and amazing every time. The service dept. has always taken care of any issues without a problem. vehicles from here over the last 8 years and amazing every time. The service dept. has always taken care of any issues without a problem. More

I've bought two cars with the help of David Ward, one new and one used. Both experiences were easy and David helped me get the best deal. and one used. Both experiences were easy and David helped me get the best deal. More

Great experience. Made it easy to order, sign and drive! Mike Winot and his crew always take great care of me, I won't shop anywhere else! Mike Winot and his crew always take great care of me, I won't shop anywhere else! More

Great Experience we bought a Ford Expedition from David Ward at Mac Haik Georgetown. He was very knowledgeble about the features. We are happy with the experience and have alreday referred friends to him. Ward at Mac Haik Georgetown. He was very knowledgeble about the features. We are happy with the experience and have alreday referred friends to him. More

Mac Haik Ford is an awesome dealership! David Ward greeted us with a friendly smile and helped my family and I sift through the various cars in their inventory to find the car that would fit meet all greeted us with a friendly smile and helped my family and I sift through the various cars in their inventory to find the car that would fit meet all our needs and wants. We are extremely satisfied with his knowledge of all the vehicles on Mac Haik's lot in Georgetown. More