Mac Haik Ford Lincoln | Page 479

Very friendly and helpful staff. Great experience! I called the dealership to check availability of a truck. From the beginning of the phone conversation with Jesse everyone from that point was super I called the dealership to check availability of a truck. From the beginning of the phone conversation with Jesse everyone from that point was super friendly and helpful. The experience was great and Jesse always kept us informed on the progress. More

I had a amazing experience I was greeted when I entered the dealership,My friendly salesman Charles hooked me up with the vechile I was looking for,very friendly staff,I will de I was greeted when I entered the dealership,My friendly salesman Charles hooked me up with the vechile I was looking for,very friendly staff,I will definitely be back.Thankyou Charles More

Finding a new truck Jessie and Josh were very helpful in finding the truck I wanted. They also understood the features of the truck and were able to demonstrate how they Jessie and Josh were very helpful in finding the truck I wanted. They also understood the features of the truck and were able to demonstrate how they worked so we could understand. More

Expedition purchase The Mac Haik management team gave me a very fair price for my trade in car and a great price for my Expedition. Thanks!! Our salesman, Charles Walsh The Mac Haik management team gave me a very fair price for my trade in car and a great price for my Expedition. Thanks!! Our salesman, Charles Walsh was a pleasure to work with. He professionally answered all of our questions and helped us get a good price for our trade in and new Expedition. He was very patient with us and was a true gentleman at all times. He made sure that the new vehicle was spotlessly clean before we drove away. Any customer would be lucky to have Charles as their salesman and friend. I’m looking forward to working with him in the future. More

Excellent customer relations. Both sales and finance personnel were very professional and friendly. Jesse showed us several vehicles we were interested in. Once we made our de Both sales and finance personnel were very professional and friendly. Jesse showed us several vehicles we were interested in. Once we made our decision we talked to Dustin for financing he worked with us for several hours to get payments that we wanted. It took around 5 hours for us to complete this transaction, both of these to men stayed with us thru it all. Very pleased with the vehicle, customer service and just the good old fashion family atmosphere. Also the business Fed lunch to all the customers. bq was good. I will go back in a few years to buy my wife her new vehicle. More

Very unexpected experience The thought of going through the stress and hassle of purchasing a vehicle can sometimes be overwhelming. After visiting several dealerships over a nu The thought of going through the stress and hassle of purchasing a vehicle can sometimes be overwhelming. After visiting several dealerships over a number of days, I was exhausted, frustrated, and mentally depleted. I entered Mac Haik Ford with an attitude and expected to encounter the typical salesperson, with the same disposition, spewing the same jargon as his/her predecessors. I was pleasantly surprised and almost taken aback. “Doc” greeted my wife and I in the parking lot. He was very engaging and full of energy and promised someone would be out to assist as soon as possible. Only a couple of minutes passed before Isaac introduced himself. I was ready for the sales spill but it didn’t come. Isaac begin qualifying our needs by asking questions, detailed questions. This was my first glimpse that this was going to be a very different situation that what I was accustomed to. After a few minutes he stated out of the 150+ vehicles on his lot he had 3 that may fit our needs. (He knew the inventory.) Instead of dragging us around from vehicle to vehicle, he had us drive a truck with an engine he thought we needed, then took us to a truck to show us the features he thought we needed. When we confirmed his assumptions, he left to go find the truck he thought we needed. (We purchased this vehicle) Negotiations were simplistic. (The listed price was the lowest we found) Trade allowance was fair (we found a vehicle similar to ours listed online for the same price we were given for our trade allowance). Isaac was very professional, well spoken, and very knowledgeable. I felt like I was dealing with a vehicle placement advocate instead of a commissioned salesperson. I left the dealership with a thorough knowledge of the vehicle, the ability to navigate its intricate operations, and peace of mind knowing he would be around after the sale. (The “training” class, which lasted for at least 45 minutes, was held after the paperwork was signed, which is normally when other salespeople disappear. The finance guy was excellent (although Ford’s interest rate to obtain one the rebates was higher than what I am accustomed to paying). This was the best experience I’ve had purchasing a vehicle and I will definitely recommend this dealership to my friends, family, and anyone else who asks. More

So impressed we went back and bought another one The sales team we worked with were so kind and informative. I would recommend them to anyone. We absolutely love our Lincoln AND our new Ford. The sales team we worked with were so kind and informative. I would recommend them to anyone. We absolutely love our Lincoln AND our new Ford. More

Buying a car doesn’t have to be hard Charles is a true consultative person with high values and puts the customer needs ahead of his own. I felt he was always looking out for my interest Charles is a true consultative person with high values and puts the customer needs ahead of his own. I felt he was always looking out for my interests. More

Best buying experience I just wanted to say that jeremy green my salesman was great I live 4 hours away and he made it so easy. By for the best buying experience I have ever I just wanted to say that jeremy green my salesman was great I live 4 hours away and he made it so easy. By for the best buying experience I have ever had. I will be sending all my friends and Family to him awsome guy. More