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Mac Haik Ford - Service Center

Desoto, TX

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312 Reviews

312 Reviews of Mac Haik Ford - Service Center

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April 18, 2018

most outstanding service I have ever received I have never been as impressed with service at this level personally be for. The entire team of Mac Haik Ford made me feel as their most important tas More

by Stephen L. Miley Sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Rodriguez , and the all those at Mac Haik Ford in Desoto Tx. thank you all !, Jon Jensen
April 18, 2018

I don’t get what I need I bring it Tuesday for third time and they don’t check it until Wednesday afternoon and can’t work it because the battery but I take it to other deale More

by YOLISLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar
May 01, 2018 -

Mac Haik Ford Desoto responded

I do apologize for the lack of service we provided. Please contact me directly if I can help you in the future. We will work harder and communicate better to help serve our customers. Please give us a second opportunity, I will personally make sure we exceed your expectations. Thank you Jason Troutman General Manager 972-223-8050

April 18, 2018

Great people, Great experience My last visit to Mac haik Ford Quicklane was great. Everyone was friendly and helpful. I appreciated the speed, honesty and communication. All of my r More

by ASHFLWRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
April 18, 2018

Quick service Not pushy but lets you know what your vehicle needs. Didnt try to over sell me anything. I was very pleased with the out come. More

by RALOHNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tusia, Jon Jensen
April 18, 2018

EXCELLENT SERVICE Thank You for the service it was fast and very friendly people again thanks to my service advisor for take care my vehicle in what it needed. More

by SANCHEZ_OSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OSCAR,SANCHEZ
April 18, 2018

Best experience ever Love the machaik I always go there. The best team ever. Thanks everyone. I recommend everyone to use the service there it was on time and everyone was More

by m_almaamory1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Jensen
April 18, 2018

First Oil Change I received my first oil change free on my recent purchase (2017 Ford Escape) from Joel at Mac Haik Ford. Chad was very courteous as well as answered a More

by larrydavis8183
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad
April 18, 2018

Recall and warranty work Lance was great. He asked me all the question related to my repairs and when completed call to let me know the work was done. He also called a day l More

by GCTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance in service
November 16, 2015

Wes Mendoza Brought in company truck with a list of problems. Wes took care of everything and actually answered the phone when I called, was very pleasant, and g More

by thedude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Mendoza
October 30, 2015

No help in obtaining a car rental reimbursement when a car i I have contacted this dealership several times to get a 60 dollar credit for a car under warranty. I received no help from them or FORD Corporate. S More

by 8971Cr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service mgr
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